[outages] Savvis/CenturyLink issues this AM
Chris Swingler
chris at chrisswingler.com
Tue Apr 22 22:28:02 EDT 2014
Yeah, we've yet to receive anything as well. Their communication during this has been, uh, less than stellar.
> On Apr 22, 2014, at 9:22 PM, Bill Weiss <houdini+outages at clanspum.net> wrote:
>
> Chris Swingler(chris at chrisswingler.com)@Tue, Apr 22, 2014 at 09:09:58PM -0500:
>> Yeah. This has been a disaster, and we've been seeing this since at least 9:00 AM CDT. I can't even make it from my apartment on the west side of Chicago over to CH3 without seeing 85% packet loss (via Comcast).
>>
>> The most recent we've heard is that they'll be doing their rebooting of stuff 6-8 hours after 3:00 PM, so 9:00 to 11:00. We'll see. In the interim, I think I'll order another pint. ;)
>
> When I spoke to someone at their incident team around 6:50PM, they said
> the same "in the next 6-8 hours" window, so until 3AM? Yikes. The ~4PM
> email said they would "notify all impacted clients via email at the
> beginning and after the completion of the maintenance activity" and I
> still haven't received anything.
>
> --
> Bill Weiss
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