[outages] Savvis/CenturyLink issues this AM

[Sean Lally]

...and they were never heard from again.


On Tue, Apr 22, 2014 at 10:30 PM, Chris Swingler <chris at chrisswingler.com>wrote:

> And right as I mention that:
>
> EVENT UPDATE 2100: The maintenance to repair the connectivity/latency
> issue within the Chicago region will begin at 00:00 CT and completed by
> 04:00 CT. Next update will be provided as we start the maintenance and
> hourly updates will be provided throughout the maintenance.
>
> On Apr 22, 2014, at 9:28 PM, Chris Swingler <chris at chrisswingler.com>
> wrote:
>
> Yeah, we've yet to receive anything as well. Their communication during
> this has been, uh, less than stellar.
>
> On Apr 22, 2014, at 9:22 PM, Bill Weiss <houdini+outages at clanspum.net>
> wrote:
>
>
> Chris Swingler(chris at chrisswingler.com)@Tue, Apr 22, 2014 at 09:09:58PM
> -0500:
>
> Yeah. This has been a disaster, and we've been seeing this since at least
> 9:00 AM CDT. I can't even make it from my apartment on the west side of
> Chicago over to CH3 without seeing 85% packet loss (via Comcast).
>
>
> The most recent we've heard is that they'll be doing their rebooting of
> stuff 6-8 hours after 3:00 PM, so 9:00 to 11:00. We'll see. In the interim,
> I think I'll order another pint. ;)
>
>
> When I spoke to someone at their incident team around 6:50PM, they said
>
> the same "in the next 6-8 hours" window, so until 3AM?  Yikes.  The ~4PM
>
> email said they would "notify all impacted clients via email at the
>
> beginning and after the completion of the maintenance activity" and I
>
> still haven't received anything.
>
>
> --
>
> Bill Weiss
>
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