[outages] Barracuda ESS and Cloud Protection Layer global outage

[Frank Bulk]

Just got your message, 11 hours later. =)

We saw the issue start Monday at 4:30 pm U.S. Central.  Our email server
logs noted:
	Open (64.235.150.197) Error 21sec (399 TCP Read failed (Connection
timed out after 0 seconds) 0 sec)
A few messages delivered Monday evening (last one was 6:46 am), but they
were at a stand-still this morning. 

More here:
https://www.reddit.com/r/sysadmin/comments/2q6f3c/barracuda_spam_service_dow
n
https://www.reddit.com/r/sysadmin/comments/2q7buu/barracuda_email_security_s
ervice_outage/
https://twitter.com/barracuda?lang=en&lang=en

It appears that Barracuda didn't really dig in until this morning, at which
time they changed host IPs so that customers using their host as the
domain's MX record automatically would get the new IP (TTL-depending).

More on mailops, too.

Frank

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Scott
Lambert via Outages
Sent: Tuesday, December 23, 2014 9:21 AM
To: outages at outages.org
Subject: [outages] Barracuda ESS and Cloud Protection Layer global outage

08:55:31 Tue Dec 23 $ telnet d61692a.ess.barracudanetworks.com 25
Trying 64.235.150.197...
telnet: connect to address 64.235.150.197: Connection refused
Trying 64.235.154.66...
telnet: connect to address 64.235.154.66: Connection refused
telnet: Unable to connect to remote host

>From web site sales chat:

"
There is an outage with ESS and cloud protection layer affecting our
customers globally at the moment
our engineering team are working to fix this issue right now
we do not have any ETA's at the moment
"

Since "early this morning"

-- 
Scott Lambert                    KC5MLE                       Unix SysAdmin
lambert at lambertfam.org
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