[outages] Google outage after-action

[Lori Barfield]

On Jan 25, 2014 11:05 AM, "Jay Ashworth" <jra at baylink.com> wrote:
>
> Ironically, Google's Site Reliability Engineering team *was doing an AMA
> when the outage hit*.
> Highlights:

"Nearly all of our problems are caused by changes to our systems (either
human or automated), so the first step is playing the 'what is different
game.'"

so here i think we have the definition of "Big," in Internet terms:  the
only real danger is from internal threats.

...lori
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