[outages] Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago

[Frank Bulk]

Does your application run on a certain TCP port that we can hit?

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Alex Vanino
Sent: Friday, June 20, 2014 8:15 AM
To: outages at outages.org
Subject: [outages] Experiencing reports of connectivity disruption at
static.oak01.latisys.net in Chicago

 

Hi Outages,

 

We have been receiving reports from users all over the country that they
have been failing to connect to our application. For other users everything
is working fine. Our application is hosted at
Latisys(static.oak01.latisys.net) in Chicago. I myself am experiencing mixed
connectivity issue's. I can connect to one of my IP's at Latisys, but not
the other. Tracert's indicate that packet is getting to their network.

Does not work for me:

Tracing route to cleardata03.abilto.com [192.65.157.58]

over a maximum of 30 hops:

 

  1     2 ms    <1 ms     1 ms  192.168.25.1

  2     8 ms     8 ms     8 ms  L100.NWRKNJ-VFTTP-95.verizon-gni.net
[98.109.10.

1]

  3    11 ms    12 ms    13 ms  G1-2-4-6.NWRKNJ-LCR-22.verizon-gni.net
[100.41.2

02.206]

  4    11 ms    11 ms    11 ms  130.81.162.84

  5    10 ms    13 ms    14 ms  0.xe-11-0-0.GW13.NYC1.ALTER.NET
[152.63.18.114]

 

  6     9 ms    11 ms    10 ms  comcast.com.customer.alter.net
[152.179.220.126]

 

  7    18 ms    11 ms    25 ms
he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net

[68.86.85.85]

  8    33 ms    35 ms    35 ms
he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net

[68.86.86.222]

  9    30 ms    31 ms    29 ms  68.86.87.242

10    43 ms    62 ms    39 ms  50.242.148.210

11    46 ms    29 ms    35 ms  69.8.117.130

12    32 ms    35 ms    31 ms  69.8.117.150

13    36 ms    31 ms    32 ms  207-223-34-12.static.oak01.latisys.net
[207.223.

34.12]

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *        *     Request timed out.

17     *     ^C

Works fine for me.

Tracing route to cleardata01.abilto.com [192.65.157.49]

over a maximum of 30 hops:

 

  1     2 ms     2 ms     1 ms  192.168.25.1

  2     9 ms    10 ms     8 ms  L100.NWRKNJ-VFTTP-95.verizon-gni.net
[98.109.10.

1]

  3    12 ms    13 ms    13 ms  G1-3-3-1.NWRKNJ-LCR-21.verizon-gni.net
[130.81.2

18.238]

  4    15 ms    14 ms    15 ms  130.81.162.64

  5    11 ms    14 ms    15 ms  0.xe-10-0-1.GW13.NYC1.ALTER.NET
[152.63.20.169]

 

  6    13 ms    11 ms    14 ms  comcast.com.customer.alter.net
[152.179.220.126]

 

  7    16 ms    17 ms    15 ms
he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net

[68.86.85.85]

  8    35 ms    36 ms    36 ms
he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net

[68.86.86.222]

  9    30 ms    32 ms    32 ms
he-0-10-0-1-pe04.350ecermak.il.ibone.comcast.net

[68.86.83.54]

10    34 ms    69 ms    38 ms  50.242.148.210

11    36 ms    32 ms    29 ms  69.8.117.130

12    29 ms    33 ms    34 ms  69.8.117.150

13    30 ms    30 ms    31 ms  207-223-34-12.static.oak01.latisys.net
[207.223.

34.12]

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *     ^C

 

(ICMP Is off at my host's routers, hense timeout)

 

I'm on the phone now with the Network Architect at my hosting provider, but
it looks to me to be a problem in the Latisys datacenter, or with one of
their providers. Anyone have any information?

 

 

Regards,

 

Alex Vanino | AbilTo
Principal Network Architect
Phone: (646) 795-4411
Website:  <http://www.abilto.com/> http://www.abilto.com
LinkedIn:  <http://lnkd.in/v63TbM> http://lnkd.in/v63TbM

 

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