[outages] Lightower, Worcester, MA fiber cut

[Chuck Anderson]

Update Fri, 7 Nov 2014 08:25:53 -0500:

"Regions/Locations:
New England                                                                                                                                                                                              

Trouble Description:
Fiber Cut

ETTR:
Mid-Afternoon

Current Update:

Dear Valued Customer,

Impact Update: Estimated timeline of reroute, 500 feet of cable is
being pulled, ETA to complete cable pull is 9am. Cable prepping will
be performed from 9-10am, splicing should start by 11am."

On Fri, Nov 07, 2014 at 07:26:56AM -0500, Chuck Anderson via Outages wrote:
> Update as of 06:05:16 -0500:
> 
> "Status has remained the same Lightower has two (2) 288 cables that
> were burnt through in a National Grid  enclosure. National Grid has
> informed us that there is an exposed high tension power line in this
> enclosure and there will be no access granted in the near
> future. National Grid has deemed this manhole unsafe at this
> time. Lightower is working on an alternate solution that will re-route
> fibers around the affected man hole still NO ETTR at this time. We
> apologize for this inconvenience."
> 
> On Fri, Nov 07, 2014 at 04:04:27AM -0500, Chuck Anderson wrote:
> > Updates as of 01:41:40 -0500 and 02:58:11 -0500:
> > 
> > "We have two (2) 288 cables that were burnt through in this National
> > Grid enclosure. National Grid has informed us that there is an exposed
> > high tension power line in this enclosure and there will no access
> > granted in the near future. National Grid has deemed this manhole
> > unsafe at this time. Lightower is working on an alternate solution
> > that will re-route fibers around the affected man hole. NO ETTR at
> > this time."
> > 
> > My initial outage time was exactly 18:58:54 EST on two circuits.
> > 
> > On Thu, Nov 06, 2014 at 08:49:16PM -0500, Chuck Anderson via Outages wrote:
> > > We lost several dark fiber circuits out of Lightower in Worcester, MA.
> > > There is a manhole fire down the street at Main St. & Highland
> > > St. that is most likely the cause.  Smoke is billowing out of several
> > > manholes.  NGrid, NStar, police & fire are on the scene.  Lightower
> > > has dispatched techs.  No ETR yet.
> > > 
> > > One other of my circuits that leaves the building via a diverse path
> > > is still up luckily, or we'd be off the net entirely.