[outages] Lightower, Worcester, MA fiber cut

[Chuck Anderson]

Today's updates:

Fri, 7 Nov 2014 11:10:02 -0500

ETTR: Mid-Afternoon

Lightower fiber crew has completed installation of replacement temp
cable and advised prep work is ongoing, Once complete we will commence
splicing. Updates will be provided as they are recieved.

Fri, 7 Nov 2014 13:39:53 -0500

ETTR: Mid-Afternoon

Cable has been pulled, Prep work has been completed. Splicing has
commenced... Updates will be provided as they are recieved.

Fri, 7 Nov 2014 16:19:19 -0500

ETTR: N/A

Lightower fiber crew advised that splicing is still ongoing to
re-route services. Updates will be provided as they are
available. There is no current ETTR available.

Fri, 7 Nov 2014 18:29:03 -0500

ETTR: N/A

Lightower fiber crew advised that splicing is still ongoing to
re-route services. Updates will be provided as they are
available. There is no current ETTR available.

On Fri, Nov 07, 2014 at 08:30:38AM -0500, Chuck Anderson via Outages wrote:
> Update Fri, 7 Nov 2014 08:25:53 -0500:
> 
> "Regions/Locations:
> New England
> Trouble Description:
> Fiber Cut
> 
> ETTR:
> Mid-Afternoon
> 
> Current Update:
> 
> Dear Valued Customer,
> 
> Impact Update: Estimated timeline of reroute, 500 feet of cable is
> being pulled, ETA to complete cable pull is 9am. Cable prepping will
> be performed from 9-10am, splicing should start by 11am."
> 
> On Fri, Nov 07, 2014 at 07:26:56AM -0500, Chuck Anderson via Outages wrote:
> > Update as of 06:05:16 -0500:
> > 
> > "Status has remained the same Lightower has two (2) 288 cables that
> > were burnt through in a National Grid  enclosure. National Grid has
> > informed us that there is an exposed high tension power line in this
> > enclosure and there will be no access granted in the near
> > future. National Grid has deemed this manhole unsafe at this
> > time. Lightower is working on an alternate solution that will re-route
> > fibers around the affected man hole still NO ETTR at this time. We
> > apologize for this inconvenience."
> > 
> > On Fri, Nov 07, 2014 at 04:04:27AM -0500, Chuck Anderson wrote:
> > > Updates as of 01:41:40 -0500 and 02:58:11 -0500:
> > > 
> > > "We have two (2) 288 cables that were burnt through in this National
> > > Grid enclosure. National Grid has informed us that there is an exposed
> > > high tension power line in this enclosure and there will no access
> > > granted in the near future. National Grid has deemed this manhole
> > > unsafe at this time. Lightower is working on an alternate solution
> > > that will re-route fibers around the affected man hole. NO ETTR at
> > > this time."
> > > 
> > > My initial outage time was exactly 18:58:54 EST on two circuits.
> > > 
> > > On Thu, Nov 06, 2014 at 08:49:16PM -0500, Chuck Anderson via Outages wrote:
> > > > We lost several dark fiber circuits out of Lightower in Worcester, MA.
> > > > There is a manhole fire down the street at Main St. & Highland
> > > > St. that is most likely the cause.  Smoke is billowing out of several
> > > > manholes.  NGrid, NStar, police & fire are on the scene.  Lightower
> > > > has dispatched techs.  No ETR yet.
> > > > 
> > > > One other of my circuits that leaves the building via a diverse path
> > > > is still up luckily, or we'd be off the net entirely.