[outages] Belkin [heartbeat.belkin.com]

[Josh Luthman]

Where?  I keep reading "bad firmware" problems but everything suggests
there is no automatic upgrade and I think we can safely assume resi users
didn't upgrade their routers over night.



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Oct 7, 2014 at 11:35 AM, John Barbieri via Outages <
outages at outages.org> wrote:

> Funny,
>
> Just saw something about Belkin routers and a botched firmware upgrade.
>
> I wonder if this is what they meant.
>
> That being said, it is working fine from Zito Media in Clanton, AL.
>
> --John
>
> On 10/07/2014 10:17 AM, Paul Miller via Outages wrote:
>
>> On one of my netblocks my subscribers can nolonger ping Belkin.  I can
>> ping
>> heartbeat.belkin.com from my webservers and from subscriber units on a
>> different netblock.
>>
>> Apparently Belkin routers ping the home base every couple seconds to
>> determine
>> the correct color of the Internet light on the router (orange or blue
>> *sigh*).
>> Worse, when it can't ping the Belkin site the router seems to pack up and
>> redirect my subscribers to their router configuration page.
>>
>> I found this pretty easy to work around.  I simply DNATed the pings
>> intended
>> for heartbeat.belkin.com to one of my local nameservers and that seems
>> to get
>> them back online.  It's a silly workaround, but if anyone else is seeing
>> all
>> the Belkin routers on their network pack up, this could be why.
>>
>> -Paul
>>
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