[outages] Belkin [heartbeat.belkin.com]

John Barbieri tenpin784 at gmail.com
Tue Oct 7 11:55:41 EDT 2014


DSLR: 
http://www.dslreports.com/forum/r29585798-Belkin-Router-Owners-Take-Note.

And I am thinking the same thing you are. Doubt resi users upgraded 
their router overnight.

Like you said, chances are it has to do with that heartbeat. Asked a few 
folks around the US to ping it, some successful, some not, and they 
weren't behind anything Belkin related.

--John


On 10/07/2014 10:48 AM, Josh Luthman wrote:
> Where?  I keep reading "bad firmware" problems but everything suggests 
> there is no automatic upgrade and I think we can safely assume resi 
> users didn't upgrade their routers over night.
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Oct 7, 2014 at 11:35 AM, John Barbieri via Outages 
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     Funny,
>
>     Just saw something about Belkin routers and a botched firmware
>     upgrade.
>
>     I wonder if this is what they meant.
>
>     That being said, it is working fine from Zito Media in Clanton, AL.
>
>     --John
>
>     On 10/07/2014 10:17 AM, Paul Miller via Outages wrote:
>
>         On one of my netblocks my subscribers can nolonger ping
>         Belkin.  I can ping
>         heartbeat.belkin.com <http://heartbeat.belkin.com> from my
>         webservers and from subscriber units on a
>         different netblock.
>
>         Apparently Belkin routers ping the home base every couple
>         seconds to determine
>         the correct color of the Internet light on the router (orange
>         or blue *sigh*).
>         Worse, when it can't ping the Belkin site the router seems to
>         pack up and
>         redirect my subscribers to their router configuration page.
>
>         I found this pretty easy to work around.  I simply DNATed the
>         pings intended
>         for heartbeat.belkin.com <http://heartbeat.belkin.com> to one
>         of my local nameservers and that seems to get
>         them back online.  It's a silly workaround, but if anyone else
>         is seeing all
>         the Belkin routers on their network pack up, this could be why.
>
>         -Paul
>
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