[outages] GoDaddy DNS - Here We Go Again...

Dovid B dovid at telecurve.com
Thu Sep 4 12:36:35 EDT 2014


I have been using dnsmadeeasy.com since their last outage 2 years ago and
have not looked back.


On Thu, Sep 4, 2014 at 12:18 PM, Cary Wiedemann via Outages <
outages at outages.org> wrote:

> More than just their 'pdns' premium DNS servers are down today.
> NS31.DOMAINCONTROL.COM and NS32.DOMAINCONTROL.COM ping but don't respond
> to A or MX requests regardless of where I source from:
>
> (From Savvis)
> cary at brn-web-ftp:~$ dig +trace a sunriseseniorliving.com +short
> NS m.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS c.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS g.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS f.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS j.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS e.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS b.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS k.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS d.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS a.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS l.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS i.root-servers.net. from server 204.70.127.127 in 2 ms.
> NS h.root-servers.net. from server 204.70.127.127 in 2 ms.
> ;; connection timed out; no servers could be reached
>
> (AT&T)
> root at CaryBox:~# host -t mx sunriseseniorliving.com NS32.DOMAINCONTROL.COM
> ;; connection timed out; no servers could be reached
>
> As I typed this email 'NS31.DOMAINCONTROL.COM' came back up, but NS32 is
> still down.
>
> Their phone tech support says they can't find a problem.  And their status
> page says "No Significant Issues":
> http://support.godaddy.com/system-alerts/
>
> Totally inexcusable.
>
> - Cary
>
>
>
> On Wed, Sep 3, 2014 at 11:53 AM, Rubens Kuhl via Outages <
> outages at outages.org> wrote:
>
>>
>>
>>
>> On Wed, Sep 3, 2014 at 12:12 PM, Mike Phipps via Outages <
>> outages at outages.org> wrote:
>>
>>> A few of our client domains just suddenly started failing to resolve. As
>>> it turns out, those domains are ones whose name service is handled via
>>> GoDaddy. There's a thread on Reddit that suggests that this is pretty
>>> widespread, but the exact scope isn't known yet, and GD has not announced
>>> the issue.
>>>
>>>
>>> http://www.reddit.com/r/sysadmin/comments/2fczdc/godaddy_premium_dns_down/
>>>
>>>
>>>
>>> Dig queries to domains that are on PDNS01 or PDNS02 fail. There are
>>> probably others.
>>>
>>
>>
>> We are seeing queries to PDNS02 being refused depending on anycast
>> location, but we can't pinpoint them exactly as hostname.bind queries are
>> not answered. Some locations answer fine, some not, depending not only on
>> country but also on transit provider.
>>
>> Rubens
>>
>>
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>>
>>
>
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