[outages] GoDaddy DNS - Here We Go Again...

Cary Wiedemann carywiedemann at gmail.com
Thu Sep 4 12:18:09 EDT 2014


More than just their 'pdns' premium DNS servers are down today.
NS31.DOMAINCONTROL.COM and NS32.DOMAINCONTROL.COM ping but don't respond to
A or MX requests regardless of where I source from:

(From Savvis)
cary at brn-web-ftp:~$ dig +trace a sunriseseniorliving.com +short
NS m.root-servers.net. from server 204.70.127.127 in 2 ms.
NS c.root-servers.net. from server 204.70.127.127 in 2 ms.
NS g.root-servers.net. from server 204.70.127.127 in 2 ms.
NS f.root-servers.net. from server 204.70.127.127 in 2 ms.
NS j.root-servers.net. from server 204.70.127.127 in 2 ms.
NS e.root-servers.net. from server 204.70.127.127 in 2 ms.
NS b.root-servers.net. from server 204.70.127.127 in 2 ms.
NS k.root-servers.net. from server 204.70.127.127 in 2 ms.
NS d.root-servers.net. from server 204.70.127.127 in 2 ms.
NS a.root-servers.net. from server 204.70.127.127 in 2 ms.
NS l.root-servers.net. from server 204.70.127.127 in 2 ms.
NS i.root-servers.net. from server 204.70.127.127 in 2 ms.
NS h.root-servers.net. from server 204.70.127.127 in 2 ms.
;; connection timed out; no servers could be reached

(AT&T)
root at CaryBox:~# host -t mx sunriseseniorliving.com NS32.DOMAINCONTROL.COM
;; connection timed out; no servers could be reached

As I typed this email 'NS31.DOMAINCONTROL.COM' came back up, but NS32 is
still down.

Their phone tech support says they can't find a problem.  And their status
page says "No Significant Issues":
http://support.godaddy.com/system-alerts/

Totally inexcusable.

- Cary



On Wed, Sep 3, 2014 at 11:53 AM, Rubens Kuhl via Outages <
outages at outages.org> wrote:

>
>
>
> On Wed, Sep 3, 2014 at 12:12 PM, Mike Phipps via Outages <
> outages at outages.org> wrote:
>
>> A few of our client domains just suddenly started failing to resolve. As
>> it turns out, those domains are ones whose name service is handled via
>> GoDaddy. There's a thread on Reddit that suggests that this is pretty
>> widespread, but the exact scope isn't known yet, and GD has not announced
>> the issue.
>>
>> http://www.reddit.com/r/sysadmin/comments/2fczdc/godaddy_premium_dns_down/
>>
>>
>>
>> Dig queries to domains that are on PDNS01 or PDNS02 fail. There are
>> probably others.
>>
>
>
> We are seeing queries to PDNS02 being refused depending on anycast
> location, but we can't pinpoint them exactly as hostname.bind queries are
> not answered. Some locations answer fine, some not, depending not only on
> country but also on transit provider.
>
> Rubens
>
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
>
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