[outages] Packets lost from 38.104.251.246

[Chris Jones]

What you’re seeing could be the result of control-plane policing kicking in - it might be helpful if you could post a traceroute, or give us the actual destination address of your server?

Just because the router IP is showing loss doesn’t mean its not forwarding packets happily…

Chris


On 25 Sep 2014, at 7:39 am, Samer Ziadeh via Outages <outages at outages.org> wrote:

> Does anyone know anything about the IP 38.104.251.246 ? After looking at google, it seems like it's for psi-net.com, and it's one of the routers on the way to my server. 
> 
> Running a ping on that IP, majority of the packets are dropped, and it's causing my site to go down from time to time.
> 
> ^_^ [~]$ ping 38.104.251.246
> PING 38.104.251.246 (38.104.251.246): 56 data bytes
> Request timeout for icmp_seq 0
> Request timeout for icmp_seq 1
> Request timeout for icmp_seq 2
> 64 bytes from 38.104.251.246: icmp_seq=3 ttl=56 time=5.468 ms
> Request timeout for icmp_seq 4
> Request timeout for icmp_seq 5
> Request timeout for icmp_seq 6
> Request timeout for icmp_seq 7
> Request timeout for icmp_seq 8
> 64 bytes from 38.104.251.246: icmp_seq=9 ttl=56 time=19.022 ms
> Request timeout for icmp_seq 10
> Request timeout for icmp_seq 11
> Request timeout for icmp_seq 12
> Request timeout for icmp_seq 13
> Request timeout for icmp_seq 14
> Request timeout for icmp_seq 15
> Request timeout for icmp_seq 16
> Request timeout for icmp_seq 17
> 64 bytes from 38.104.251.246: icmp_seq=18 ttl=56 time=3.957 ms
> Request timeout for icmp_seq 19
> Request timeout for icmp_seq 20
> 64 bytes from 38.104.251.246: icmp_seq=21 ttl=56 time=6.522 ms
> --- 38.104.251.246 ping statistics ---
> 23 packets transmitted, 4 packets received, 82.6% packet loss
> round-trip min/avg/max/stddev = 3.957/8.742/19.022/6.005 ms
> 
> 
> -- 
> - Samer
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