[outages] Packets lost from 38.104.251.246

Samer Ziadeh samerziadeh at gmail.com
Wed Sep 24 18:33:30 EDT 2014 

thanks everyone for the help, here are the traceroutes.

@Frank, thanks for the document, I’m going over it.

traceroute to 184.75.220.219 (184.75.220.219), 64 hops max, 52 byte packets
 1  [AS0] 172.17.0.1 (172.17.0.1)  1.998 ms  3.296 ms  1.969 ms
 2  [AS32580] 67.211.124.89 (67.211.124.89)  7.096 ms  20.431 ms  14.549 ms
 3  [AS32580] 204.11.122.11 (204.11.122.11)  31.060 ms  7.706 ms  10.970 ms
 4  [AS174] gi2-7.mag02.yyz02.atlas.cogentco.com (38.99.202.185)  6.187 ms 
23.907 ms  3.755 ms
 5  [AS174] te0-7-0-12.ccr22.yyz02.atlas.cogentco.com (154.54.40.165)  9.520 ms 
6.582 ms  6.827 ms
 6  [AS174] 38.104.251.246 (38.104.251.246)  9.814 ms  4.868 ms  5.120 ms
 7  [AS32489] 184.75.220.219 (184.75.220.219)  4.542 ms  20.715 ms  5.167 ms


traceroute to 184.75.220.219 (184.75.220.219), 64 hops max, 52 byte packets
 1  [AS0] 172.17.0.1 (172.17.0.1)  11.209 ms  1.253 ms  3.192 ms
 2  [AS32580] 67.211.124.89 (67.211.124.89)  6.940 ms  7.744 ms  4.480 ms
 3  [AS32580] 204.11.122.11 (204.11.122.11)  2.756 ms  2.883 ms  2.915 ms
 4  [AS174] gi2-7.mag02.yyz02.atlas.cogentco.com (38.99.202.185)  30.830 ms  248.287 ms  217.119 ms
 5  [AS174] te0-7-0-12.ccr22.yyz02.atlas.cogentco.com (154.54.40.165)  7.014 ms  38.764 ms  10.397 ms
 6  [AS174] 38.104.251.246 (38.104.251.246)  38.716 ms * *
 7  [AS32489] 184.75.220.219 (184.75.220.219)  4.868 ms  23.644 ms  6.788 ms


traceroute to 184.75.220.222 (184.75.220.222), 64 hops max, 52 byte packets
 1  [AS0] 172.17.0.1 (172.17.0.1)  10.443 ms  1.233 ms  1.007 ms
 2  [AS32580] 67.211.124.89 (67.211.124.89)  5.232 ms  10.124 ms  11.592 ms
 3  [AS32580] 204.11.122.11 (204.11.122.11)  13.303 ms  3.953 ms  6.052 ms
 4  [AS174] gi2-7.mag02.yyz02.atlas.cogentco.com (38.99.202.185)  3.763 ms  4.178 ms  3.967 ms
 5  [AS174] te0-7-0-12.ccr22.yyz02.atlas.cogentco.com (154.54.40.165)  3.958 ms  11.509 ms  4.727 ms
 6  * * *
 7  [AS32489] 184.75.220.222 (184.75.220.222)  5.754 ms  25.817 ms  7.113 ms 


> On Sep 24, 2014, at 6:06 PM, Chris Jones <chrisj at aprole.com> wrote:
> 
> What you’re seeing could be the result of control-plane policing kicking in - it might be helpful if you could post a traceroute, or give us the actual destination address of your server?
> 
> Just because the router IP is showing loss doesn’t mean its not forwarding packets happily…
> 
> Chris
> 
> 
> On 25 Sep 2014, at 7:39 am, Samer Ziadeh via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> 
>> Does anyone know anything about the IP 38.104.251.246 ? After looking at google, it seems like it's for psi-net.com <http://psi-net.com/>, and it's one of the routers on the way to my server. 
>> 
>> Running a ping on that IP, majority of the packets are dropped, and it's causing my site to go down from time to time.
>> 
>> ^_^ [~]$ ping 38.104.251.246
>> PING 38.104.251.246 (38.104.251.246): 56 data bytes
>> Request timeout for icmp_seq 0
>> Request timeout for icmp_seq 1
>> Request timeout for icmp_seq 2
>> 64 bytes from 38.104.251.246 <http://38.104.251.246/>: icmp_seq=3 ttl=56 time=5.468 ms
>> Request timeout for icmp_seq 4
>> Request timeout for icmp_seq 5
>> Request timeout for icmp_seq 6
>> Request timeout for icmp_seq 7
>> Request timeout for icmp_seq 8
>> 64 bytes from 38.104.251.246 <http://38.104.251.246/>: icmp_seq=9 ttl=56 time=19.022 ms
>> Request timeout for icmp_seq 10
>> Request timeout for icmp_seq 11
>> Request timeout for icmp_seq 12
>> Request timeout for icmp_seq 13
>> Request timeout for icmp_seq 14
>> Request timeout for icmp_seq 15
>> Request timeout for icmp_seq 16
>> Request timeout for icmp_seq 17
>> 64 bytes from 38.104.251.246 <http://38.104.251.246/>: icmp_seq=18 ttl=56 time=3.957 ms
>> Request timeout for icmp_seq 19
>> Request timeout for icmp_seq 20
>> 64 bytes from 38.104.251.246 <http://38.104.251.246/>: icmp_seq=21 ttl=56 time=6.522 ms
>> --- 38.104.251.246 ping statistics ---
>> 23 packets transmitted, 4 packets received, 82.6% packet loss
>> round-trip min/avg/max/stddev = 3.957/8.742/19.022/6.005 ms
>> 
>> 
>> -- 
>> - Samer
>> _______________________________________________
>> Outages mailing list
>> Outages at outages.org <mailto:Outages at outages.org>
>> https://puck.nether.net/mailman/listinfo/outages
> 

// Samer

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