[outages] Comcast Metro-E NOC Offline

[Nate Burke]

Not Sure where the NOC Was that I was talking to.  We're in Chicago Area.

Note: Our Circuits are up, but calling into the NOC, their computer 
systems were down to do any diagnostic work.

Nate

On 4/2/2015 9:58 AM, Cary Smith wrote:
>  Where is the NOC located? Customers impacted nationwide or in 
> specific area?
>
>
> Cary W. Smith
> MTA (Midwest Telecom of America, Inc.)
> 1567 East 93rd Avenue
> Merrillville, IN 46410
> Main Phone: 219-650-5555
> Direct Phone: 219-750-1803
> Fax: 219-650-5545
> E-mail: csmith at pickmta.com
>
>
> -------- Original message --------
> From: Nate Burke via Outages
> Date:04/02/2015 9:51 AM (GMT-06:00)
> To: outages at outages.org
> Subject: [outages] Comcast Metro-E NOC Offline
>
> I just called in to check on overnight trouble on one of our Fiber
> Metro-E Circuits, and was told that the entire NOC Computer system was
> down, and they couldn't do anything.  They're supposed to call me back
> 'when we get back online' (No ETA).
>
> Nate
>
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
> ------------------------------------------------------------------------
> DISCLAIMER: The information in this message is considered confidential 
> and may be legally privileged. It is intended solely for the 
> addressee. Access to this message by anyone else is unauthorized. If 
> you are not the intended recipient, any disclosure, copying, or 
> distribution of the message, or any action or omission taken by you in 
> reliance on it, is prohibited and may be unlawful. Please immediately 
> contact the sender if you have received this message in error.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20150402/de8395e3/attachment.htm>