[outages] Comcast Metro-E NOC Offline

[Cary Smith]

Thanks Nate.


Cary W. Smith
MTA (Midwest Telecom of America, Inc.)
1567 East 93rd Avenue
Merrillville, IN 46410
Main Phone: 219-650-5555
Direct Phone: 219-750-1803
Fax: 219-650-5545
E-mail: csmith at pickmta.com


-------- Original message --------
From: Nate Burke
Date:04/02/2015 10:07 AM (GMT-06:00)
To: Cary Smith ,outages at outages.org
Subject: Re: [outages] Comcast Metro-E NOC Offline

Not Sure where the NOC Was that I was talking to.  We're in Chicago Area.

Note: Our Circuits are up, but calling into the NOC, their computer systems were down to do any diagnostic work.

Nate

On 4/2/2015 9:58 AM, Cary Smith wrote:
 Where is the NOC located? Customers impacted nationwide or in specific area?


Cary W. Smith
MTA (Midwest Telecom of America, Inc.)
1567 East 93rd Avenue
Merrillville, IN 46410
Main Phone: 219-650-5555
Direct Phone: 219-750-1803
Fax: 219-650-5545
E-mail: csmith at pickmta.com<mailto:csmith at pickmta.com>


-------- Original message --------
From: Nate Burke via Outages
Date:04/02/2015 9:51 AM (GMT-06:00)
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] Comcast Metro-E NOC Offline

I just called in to check on overnight trouble on one of our Fiber
Metro-E Circuits, and was told that the entire NOC Computer system was
down, and they couldn't do anything.  They're supposed to call me back
'when we get back online' (No ETA).

Nate


_______________________________________________
Outages mailing list
Outages at outages.org<mailto:Outages at outages.org>
https://puck.nether.net/mailman/listinfo/outages
________________________________
DISCLAIMER: The information in this message is considered confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error.

________________________________
DISCLAIMER: The information in this message is considered confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20150402/9e237bdb/attachment.htm>