[outages] softlayer issues - monitis ?

James Milko jmilko at bandwidth.com
Wed Aug 5 10:59:52 EDT 2015


What is everyone's network path to Softlayer?  We just had an issue where
traffic in one direction, from one network would fail.  The really
interesting bit is that our SIP traffic was failing but ICMP worked fine.

We noticed that our transit of choice flipped last night, so we manually
flipped it back and the issue resolved.

2828 3356 36351 - no SIP in one direction
174 1299 36351 - Works fine

We've fired tickets off to everyone involved hoping someone finds something.

James Milko

Architect, Network Engineering

900 Main Campus Drive

Raleigh, NC 27606

Bandwidth <http://www.bandwidth.com/business/>

On Wed, Aug 5, 2015 at 10:37 AM, Justin Head via Outages <
outages at outages.org> wrote:

> I've got a VM with Linode in Dallas (SoftLayer) running a monitoring
> system and it's seeing connectivity issues over SNMP (UDP) to basically all
> locations. This has been on and off all morning since at least 5am CDT.
>
> --
> Justin Head
> Owner / Chief Operating Officer
> CubedHost, LLChttps://cubedhost.com
>
> On 8/5/15 9:23 AM, Charles Sprickman via Outages wrote:
>
> I haven’t had time to look at this and I’m going out the door right now,
> but I’ve had some odd alerts on a softlayer-hosted box. It has multiple IPs
> and from nac.net in NJ, I am unable to ping some IPs but not others.
>
> I won’t have time to poke at it more until this afternoon (eastern) though.
>
> Charles
>
> Izzy Goldstein - TeleGo via Outages < <outages at outages.org>
> outages at outages.org> wrote:
>
> seems like monitis is having some issues?
>
>
> cant load web page <http://www.monitis.com/>www.monitis.com
>
>
> here is a traceroute output
>
>
> [root at pbx81 ~]# traceroute monitis.com
> traceroute to monitis.com (208.76.244.202), 30 hops max, 60 byte packets
>  1  209.200.42.35 (209.200.42.35)  0.516 ms  0.568 ms  0.549 ms
>  2  csc180.gsc.webair.net (173.239.28.37)  0.678 ms  0.812 ms  0.795 ms
>  3  es0.nyc4.webair.net (173.239.0.25)  1.211 ms  1.335 ms  1.317 ms
>  4  208.178.245.149 (208.178.245.149)  0.896 ms  1.031 ms  1.009 ms
>  5  * * *
>  6  * * *
>  7  COLO4-DALLA.ear1.Dallas1.Level3.net
> <http://colo4-dalla.ear1.dallas1.level3.net/> (8.9.232.74)  35.522 ms
>  35.481 ms  35.475 ms
>  8  * * *
>  9  72.249.131.13 (72.249.131.13)  38.657 ms  38.888 ms  39.113 ms
> 10  67.208.119.94-static.reverse.crucialx.net (67.208.119.94)  35.806 ms
>  36.365 ms  36.474 ms
> 11  monitis.com (208.76.244.202)  35.439 ms  35.247 ms  35.596 ms
> [root at pbx81 ~]#
>
>
>
> Tracing route to monitis.com [208.76.244.202]
> over a maximum of 30 hops:
>
>   1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home
> [192.168.1.1]
>   2     *        *        *     Request timed out.
>   3    10 ms     8 ms     9 ms  451be041.cst.lightpath.net [65.19.98.65]
>   4    11 ms     9 ms    11 ms  ool-4353dda4.dyn.optonline.net
> [67.83.221.164]
>   5     9 ms    11 ms    10 ms  451be075.cst.lightpath.net [65.19.99.117]
>   6     *        *        *     Request timed out.
>   7     *        *        *     Request timed out.
>   8     *        *        *     Request timed out.
>   9     *        *        *     Request timed out.
>  10     *        *        *     Request timed out.
>  11     *        *        *     Request timed out.
>  12     *        *        *     Request timed out.
>  13     *        *        *     Request timed out.
>  14     *        *        *     Request timed out.
>  15     *        *        *     Request timed out.
>  16     *        *        *     Request timed out.
>  17     *        *        *     Request timed out.
>  18     *        *        *     Request timed out.
>  19     *        *        *     Request timed out.
>  20     *        *        *     Request timed out.
>  21     *        *        *     Request timed out.
>  22     *        *        *     Request timed out.
>  23     *        *        *     Request timed out.
>  24     *        *        *     Request timed out.
>  25     *        *        *     Request timed out.
>  26     *        *        *     Request timed out.
>  27     *        *        *     Request timed out.
>  28     *        *        *     Request timed out.
>  29     *        *        *     Request timed out.
>  30     *        *        *     Request timed out.
>
> Trace complete.
>
>
>
> --
>>
>
> Izzy Goldstein
>
> Main:   (212) 477.1000
> Fax:     (212) 477.8900
>
> <igoldstein at telego.com>igoldstein at telego.com
>
> Website <http://www.telego.com/> | LinkedIn
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> <http://www.telego.com/blog> |
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