[outages] Level3/TW Telecom issues?

[Ryan Brooks]

And that was yesterday.  Today it sounds like some serious synergy is under way:


"IP and Transport Tier III, Operations Engineering and Field Services continue collaboratively working the issue. "

Update from 2:26pm US/Central.


This has been bad for 24 hrs and seems to be impacting peering and transit.


> On Aug 27, 2015, at 2:54 PM, Scott Weeks via Outages <outages at outages.org> wrote:
> 
> 
> --- outages at outages.org wrote:
> 
> Root Cause: An unknown issue in Chicago, IL was impacting IP services.
> Fix Action: Adjustments were made to resolve the issue and restore services.
> 
> Summary:
> The IP NOC responded to an unknown issue in Chicago, IL that 
> was impacting IP services. Tier III Technical Support were 
> engaged to assist with investigations, and adjustments were 
> made to resolve the issue and stabilize traffic. Monitoring 
> continues to ensure stability. Should further issues be 
> experienced, please contact the Level 3 Technical Service 
> Center.
> ------------------------------------------
> 
> 
> This has got to be one of the funniest (stoopidest?) tickets 
> I've seen in a long time.  We don't know what the problem is, 
> but we made 'adjustments' to fix it and the network's now 
> stable.  If it's an unknown problem, how do you know what to 
> 'adjust' to fix it?
> 
> scott
> 
> 
> 
> 
> 
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