[outages] Atlanta Area Fiber Cut

[Wayne Howard]

Issue has been resolved.

Notes from level3:

> Outage Start:  December 28, 2015 16:49 GMT
> Outage Stop:  December 29, 2015 9:12 GMT
> Root Cause: A fiber cut impacted unprotected transport services in Atlanta, GA.
> Fix Action: The damaged fiber was repaired, thus restoring service to a stable state. 
> Summary: The Transport NOC reported a suspected fiber cut in Atlanta, GA that was impacting unprotected services. Field Services were engaged to investigate further, and upon arrival at the site, began shooting the fiber to isolate the location of the suspected fiber cut. Field services isolated the location of the point of failure to 10 miles from the testing site. The Outside Plant team was dispatched, and it was confirmed that a fiber cut between Atlanta, GA and Waco, GA was the source of the outage. Splice Crews arrived at the site and began excavation activities to further isolate the damaged fiber. Spare fiber was dispatched to the site, and the Splice Crew began pulling the fiber through the duct to bypass the damaged portion of the fiber. Field Services confirmed that there were three damaged cables, including a 120 count, 96 count and 24 count cable, efforts to pull the fiber through the duct to bypass the damaged portion of the fiber continued. Splicing on the 120 count and 96 count cable was completed, and Field Services experienced issues when trying to pull the third cable through the duct. The duct was altered in order to pull the third cable, after which splicing on the third cable was completed. Services are confirmed to be up and stable at this time. If additional issues are experienced, please contact the Level 3 Technical Service Center at 1-877-4LEVEL3.

Regards,

Wayne Howard
Lead Network Engineer 

Sent from my iPhone

> On Dec 29, 2015, at 8:57 AM, Anthony Cosgrove via Outages <outages at outages.org> wrote:
> 
> Has there been any additional word on this cut report?
> 
> Thanks,
> 
> Anthony
> 
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Peter
> Beckman via Outages
> Sent: Monday, December 28, 2015 1:57 PM
> To: Erik Sundberg via Outages
> Subject: Re: [outages] Atlanta Area Fiber Cut
> 
> Thanks for posting Erik!
> 
>> On Mon, 28 Dec 2015, Erik Sundberg via Outages wrote:
>> 
>> Hey there is an Fiber cut in the Atlanta Area.
>> 
>> Between 4000 Highlands Pkwy SE, Smyrna, GA 30082 and 56 Marietta NW,
> Atlanta, GA
>> 
>> It's 3000 feet towards Atlanta from Smyrna, GA towards downtown.
>> 
>> I know XO if effect by this cut, no sure who owns the fiber.
>> 
>> Went down today around 11:45AM EST.
>> 
>> No ETA\ETR that I know of.
>> 
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> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet Guy
> beckman at angryox.com                                 http://www.angryox.com/
> ---------------------------------------------------------------------------
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