[outages] Charter Voice outage

[Mitchell Kuch]

This appears to be impacting business lines delivered via a DOCIS MTA. It appears as if many (most?) MTAs were, at times, unable to register with the call managers.

SIP trunks and PRI services (delivered via SIP) seem to be unaffected. 

Any contradictions, reports of trouble with residential service, or IP service (for customers without the modem, router, MTA thing)?

 - - Mitchell

> From: Paul Counsell via Outages <outages at outages.org>
> Date: January 30, 2015 at 18:23:28 EST
> To: Robert Glover <robertg at garlic.com>
> Cc: "outages at outages.org" <outages at outages.org>
> Subject: Re: [outages] Charter Voice outage
> Reply-To: Paul Counsell <counsell at yellowfog.org>
> 
> One place I work with has been down since noon.  This is in Madison WI. 
> 
> Paul

> 
>> From: Mitchell Kuch via Outages <outages at outages.org>
>> Date: January 30, 2015 at 18:10:03 EST
>> To: "outages at outages.org" <outages at outages.org>
>> Subject: Re: [outages] Charter Voice outage
>> Reply-To: Mitch at basejp.com
>> 
>> I am not seeing any issues with Charter SIP trunks or DOCIS MTA
>> circuits in Michigan.
>> 
>> - - Mitchell
>>> From: Robert Glover via Outages <outages at outages.org>
>>> Date: January 30, 2015 at 17:58:34 EST
>>> To: "outages at outages.org" <outages at outages.org>
>>> Subject: [outages] Charter Voice outage
>>> Reply-To: Robert Glover <robertg at garlic.com>
>>> 
>>> Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states.
>>> 
>>> We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all.  A sub-set of those customers also report no internet as well.
>>> 
>>> Anyone have any more information?
>>> 
>>> -Robert
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