[outages] Level3 DECIX/Frankfurt Packet Loss

Plamen Stoev plamen.stoev at profitbricks.com
Fri Jun 12 06:39:30 EDT 2015


Hi,

Level3 raised an Event Ticket ID 9340550  with following information:

06/12/2015 10:06 AM GMT
The IP NOC is investigating routing issues in Multiple Markets across the
network globally that are impacting IP services. Troubleshooting efforts
are currently ongoing with no estimated time to restore services available
at this point. Please be advised that updates for this event will be
relayed every half an hour unless otherwise noted.

​Best Regards,
​Plamen​


On Fri, Jun 12, 2015 at 11:52 AM, Max Mühlbronner <outages at outages.org>
wrote:

>  Hi,
>
> i don't think so, nothing shown at my level3.
>
>
>
> On 12.06.2015 11:48, James Baldwin wrote:
>
> Max, do you know if there is a master L3 ticket yet?
>
> On Fri, Jun 12, 2015 at 4:48 AM, James Baldwin <jbaldwin at antinode.net>
> wrote:
>
>> We are seeing packetloss across all of our EU sites backed by L3.
>>
>>  Possibly related to the "AS4788 Telecom Malaysia major route leak"
>> thread on NANOG?
>>
>> On Fri, Jun 12, 2015 at 4:41 AM, Max Mühlbronner <outages at outages.org>
>> wrote:
>>
>>>  Hi,
>>>
>>> indeed, we were also having serious issues and confirmed the
>>> packetloss/connectivity-loss (worldwide) via RIPE Atlas queries. We had to
>>> switch it off. Ticket opened @level3.
>>>
>>>
>>> Best Regards
>>>
>>> Max M.
>>>
>>>
>>> On 12.06.2015 11:29, Harald Haas (hahaas) via Outages wrote:
>>>
>>>  Hey All,
>>>
>>>  we are currently experiencing very high packet loss over
>>> DECIX/Frankfurt with two different routings.
>>>
>>>  The hops which are dropping the packets seem to be:
>>>
>>>  > 4.69.154.135 (ae-3-80.edge3.Frankfurt1.Level3.net)
>>> > 62.4.65.106 (62.4.65.106.not.updated.fra.de.eunx.net)
>>>
>>>  Someone else has recognized similar problems?
>>>
>>>
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>>
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