[outages] Level3 DECIX/Frankfurt Packet Loss

Hoyle Anderson (AM) hoyle.anderson at dimensiondata.com
Fri Jun 12 09:17:12 EDT 2015


Possibly related: http://seclists.org/nanog/2015/Jun/586 and http://seclists.org/nanog/2015/Jun/607



From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Plamen Stoev via Outages
Sent: Friday, June 12, 2015 6:40
To: Max Mühlbronner
Cc: outages at outages.org
Subject: Re: [outages] Level3 DECIX/Frankfurt Packet Loss


Hi,

Level3 raised an Event Ticket ID 9340550  with following information:

06/12/2015 10:06 AM GMT
The IP NOC is investigating routing issues in Multiple Markets across the network globally that are impacting IP services. Troubleshooting efforts are currently ongoing with no estimated time to restore services available at this point. Please be advised that updates for this event will be relayed every half an hour unless otherwise noted.

​Best Regards,
​Plamen​


On Fri, Jun 12, 2015 at 11:52 AM, Max Mühlbronner <outages at outages.org<mailto:outages at outages.org>> wrote:
Hi,

i don't think so, nothing shown at my level3.



On 12.06.2015 11:48, James Baldwin wrote:
Max, do you know if there is a master L3 ticket yet?

On Fri, Jun 12, 2015 at 4:48 AM, James Baldwin <jbaldwin at antinode.net<mailto:jbaldwin at antinode.net>> wrote:
We are seeing packetloss across all of our EU sites backed by L3.

Possibly related to the "AS4788 Telecom Malaysia major route leak" thread on NANOG?

On Fri, Jun 12, 2015 at 4:41 AM, Max Mühlbronner <outages at outages.org<mailto:outages at outages.org>> wrote:
Hi,

indeed, we were also having serious issues and confirmed the packetloss/connectivity-loss (worldwide) via RIPE Atlas queries. We had to switch it off. Ticket opened @level3.


Best Regards

Max M.


On 12.06.2015 11:29, Harald Haas (hahaas) via Outages wrote:
Hey All,

we are currently experiencing very high packet loss over DECIX/Frankfurt with two different routings.

The hops which are dropping the packets seem to be:

> 4.69.154.135 (ae-3-80.edge3.Frankfurt1.Level3.net<http://ae-3-80.edge3.Frankfurt1.Level3.net>)
> 62.4.65.106 (62.4.65.106.not.updated.fra.de.eunx.net<http://62.4.65.106.not.updated.fra.de.eunx.net>)

Someone else has recognized similar problems?



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