[outages] Packet loss / latency on Integra's network

[Tyler Applebaum]

Mystery solved.

Remarks:

Our network repair team is currently investigating a higher-level issue of multiple customers reporting packet loss in the Portland, OR area. This circuit traverses our internal routers in Portland, so unfortunately you are being impacted. Please feel free to contact us at 800-622-4354<tel:800-622-4354> if you have any questions. Thanks !


Remarks: Customer Note added from outage O0003850
We migrated data traffic away from troubled equipment, restarted the cards and are working with Cisco Engineers now to mitigate future issues. At this time, traffic should be restored.





Sent from Outlook<http://taps.io/outlookmobile>




On Fri, May 8, 2015 at 7:28 AM -0700, "Tyler Applebaum via Outages" <outages at outages.org<mailto:outages at outages.org>> wrote:

I’m seeing packet loss and latency on a L2VPN solution we have from Integra from our hub (Oregon) to 3 very geographically different customers.
Attention: Information contained in this message and or attachments is intended only for the recipient(s) named above and may contain confidential and or privileged material that is protected under State or Federal law. If you are not the intended recipient, any disclosure, copying, distribution or action taken on it is prohibited. If you believe you have received this email in error, please contact the sender, delete this email and destroy all copies.
Attention: Information contained in this message and or attachments is intended only for the recipient(s) named above and may contain confidential and or privileged material that is protected under State or Federal law. If you are not the intended recipient, any disclosure, copying, distribution or action taken on it is prohibited. If you believe you have received this email in error, please contact the sender, delete this email and destroy all copies.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20150508/b419bc35/attachment.htm>