[outages] Zayo

Robbie Trencheny me at robbiet.us
Tue May 19 13:52:07 EDT 2015


Any updates from Zayo since yesterday?

Robbie Trencheny (@robbie <http://twitter.com/robbie>)
925-884-3728
robbie.io

On Mon, May 18, 2015 at 12:57 PM, Vinny Abello via Outages <
outages at outages.org> wrote:

>  Latest update I received @3:37PM EDT for anyone following or affected:
>
>
>
> “Our Third Party fiber provider advised that Field Services have laid the
> necessary ductwork and will begin pulling the new section of fiber through
> the duct once both sides of the fiber are prepared for the cable repair.
> Field Services expect to begin splicing in approximately 2 hours. The Field
> Crew is still unable to provide an estimate for the completion of the fiber
> repair at this time. We will continue to provide updates until your
> services have been restored.”
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Vinny
> Abello via Outages
> *Sent:* Monday, May 18, 2015 2:45 PM
>
> *To:* outages at outages.org
> *Subject:* Re: [outages] Zayo
>
>
>
> I’m told fiber damage is in a remote area near a manhole on a mountain in
> Kernersville, NC.
>
>
>
> Update @1:45PM EDT:
>
>
>
> “Our Third Party fiber provider has advised that outside plant engineer
> have determined that working in the manhole closest to the break point is
> not possible. The manholes proximity to an access road would position the
> repair point in the middle of the road and would be unsafe. The Field Crew
> is now working to excavate the fiber at point on the other side of the
> creek onsite. The Field Crew expects to begin preparing the affected cable
> for the repair in 90 minutes.”
>
>
>
> -Vinny
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org
> <outages-bounces at outages.org>] *On Behalf Of *Vinny Abello via Outages
> *Sent:* Monday, May 18, 2015 12:53 PM
> *To:* outages at outages.org
> *Subject:* Re: [outages] Zayo
>
>
>
> Latest update I got from Zayo is as follows:
>
>
>
> Our Third Party fiber provider has advised that this issue is impacting
> protected services as well. Field Services have advised that the
> construction crew and splicing crew are expected to arrive onsite
> simultaneously at approximately 16:45 GMT. We will continue to provide
> updates until your services have been restored.
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org
> <outages-bounces at outages.org>] *On Behalf Of *James Milko via Outages
> *Sent:* Monday, May 18, 2015 10:44 AM
> *To:* Ca By
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Zayo
>
>
>
> I got this from our NOC.
>
>
>
> "Zayo is observing a possible fiber cut between Reidsville, NC and
> Chatham, VA. We have reported the outage to our third party fiber provider.
> We will keep you updated as isolation and restoration progresses."
>
>
>
> Thanks,
>
>
>   *James Milko*
>
> *Architect, Network Engineering*
>
> 900 Main Campus Drive
>
> Raleigh, NC 27606
>
> Bandwidth <http://www.bandwidth.com/business/>
>
> *o* 919.439.1935
>
>
>
> On Mon, May 18, 2015 at 10:00 AM, Ca By via Outages <outages at outages.org>
> wrote:
>
>
>
>
>
> On Mon, May 18, 2015 at 6:34 AM, Jon Lewis via Outages <
> outages at outages.org> wrote:
>
> On Mon, 18 May 2015, Joseph Jackson via Outages wrote:
>
> Anyone else have any outages on Zayo's network starting 08:34:55.656 UTC.
> I was seeing a impact in DFW and NYC.
>
>
> Closer to 8:45AM EDT for us...but looks like something went boom in the
> Ashburn area.
>
>
>
> I see a Level3 between PHL and LGA down at that time.  Still down.
>
>
>
>
>
> ----------------------------------------------------------------------
>  Jon Lewis, MCP :)           |  I route
>                              |  therefore you are
> _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
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