[outages] Anybody else having trouble with Centurylink toll-free #s?

Keith Stokes keiths at neilltech.com
Thu Sep 3 18:22:20 EDT 2015


We have the ability to redirect CenturyLink calls from our dedicated trunks to any other carrier.

That said, I don't know that it will help us here if they've bitched routing.

We are able to make outbound calls on our trunks but can't even loop back to ourselves in the same trunks so I suspect it's useless.

Our purpose was to provide a way to bypass local trunk failure and route to cell phones or other locations not affected.

--

Keith Stokes

On Sep 3, 2015, at 5:15 PM, Jim Witherell via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

Sooooo... While we're all waiting.. Anyone have some research references on toll free outage mitigation or 'carrier redundancy"?

My experience is the carrier is the single point of failure and you are absolutely 100% reliant on them. Ways to mitigate that?

Whenever asked (and I just was), I say out hands are tied. I think that's true. Agree?


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________________________________
From:"Izzy Goldstein - TeleGo via Outages" <outages at outages.org<mailto:outages at outages.org>>
Date:Thu, Sep 3, 2015 at 5:53 PM
Subject:Re: [outages] Anybody else having trouble with Centurylink toll-free #s?

how can i lookup who the carrier for TollFree DID is ?

On Thu, Sep 3, 2015 at 5:42 PM, Frank Bulk via Outages <outages at outages.org<javascript:return>> wrote:
And more:
We at <redacted> have made several calls to our resources at Centurylink
and this is currently a national outage that is affecting all 800 #’s
provided by Centurylink. They are unaware what the issue is but
they are currently investigating the problem. As of right now,
Centurylink does not have an ETA on when this will be resolved.
I will update you as often as I receive updates from Centurylink.

Frank

From: Outages [mailto:outages-bounces at outages.org<javascript:return>] On Behalf Of Frank Bulk via Outages
Sent: Thursday, September 03, 2015 4:27 PM
To: 'Sarlas, George' <gsarlas at irhythmtech.com<javascript:return>>; outages at outages.org<javascript:return>
Subject: Re: [outages] Anybody else having trouble with Centurylink toll-free #s?

From a telecom reseller:
                Currently Centurylink is having an issue with ALL 800 #’s that are provided by them.
All calls to 800 #’s are either ringing busy or stating disconnected. We are trying to
get a hold of someone in regards to this. I will continue to keep you updated until
this is resolved.

Frank

From: Outages [mailto:outages-bounces at outages.org<javascript:return>] On Behalf Of Sarlas, George via Outages
Sent: Thursday, September 03, 2015 4:16 PM
To: outages at outages.org<javascript:return>
Subject: [outages] Anybody else having trouble with Centurylink toll-free #s?



----
George Sarlas
Sr. Manager, IT Operations
iRhythm Technologies, Inc.

2 Marriott Dr.
Lincolnshire, IL 60069

email: gsarlas at irhythmtech.com<javascript:return>
phone: 224-543-4253


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Izzy Goldstein

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