[outages] AT&T Outages in TX, NE, IL, etc.

Tue Aug 16 23:34:18 EDT 2016

Here's the latest from our local news -
http://www.wbrz.com/news/atandt-still-working-to-restore-service?utm_medium=social&utm_source=facebook_WBRZ_Channel_2

If they only worked as hard restoring service as they did blocking the $80
MILLION grant we secured through BTOP five years ago -
http://jsicapitaladvisors.com/the-ilec-advisor/2011/11/1/bad-news-btop-806-million-broadband-grant-revoked-in-louisia.html
(yes, I'm still bitter about that one)

On Tue, Aug 16, 2016 at 2:26 PM, Ben Bartsch <uwcableguy at gmail.com> wrote:

> As far as we know, it was a single flooded CO on Choctaw that is
> responsible.  We have heard zero information from AT&T as to what the cause
> is or the ETR.  They simply state 'we have technicians staged and are
> working on it'.  They brought in cell towers on wheels into Baton Rouge but
> couldn't reach Livingston because the roads were flooded.  The roads have
> been opened for about 16.5 hours now and service is still down.  A little
> more transparency by AT&T would go a long way.
>
> On Tue, Aug 16, 2016 at 1:56 PM, Keith Stokes <keiths at neilltech.com>
> wrote:
>
>> Sounds like the local CO and a wireless site or two is/was under water.
>> That seems forgivable.
>>
>> What isn’t is one CO taking out multiple states. That’s the same Katrina
>> failure; “Bell” Main in NO failed, taking down SS7 for the LATA. Sounds
>> like the re-engineering moved that same single point of failure to another
>> CO and included a few other LATAs in the process.
>>
>> On Aug 16, 2016, at 9:45 AM, Ben Bartsch <uwcableguy at gmail.com> wrote:
>>
>> Day 3 and still no phone AT&T service (landline (copper) or cell) at my
>> in-laws in Denham just south of I12 at Juban.  My Verizon phone could
>> receive calls but not make calls last night about 10pm CDT there.  I could
>> send and receive texts, and data worked.
>>
>> We've seen no ETR provided by AT&T for that area.
>>
>> -bb
>>
>> On Sun, Aug 14, 2016 at 12:44 PM, Keith Stokes <keiths at neilltech.com>
>> wrote:
>>
>>> Shame on AT&T for committing to have learned their lesson from Katrina
>>> for having single points of failure bringing down their entire network.
>>>
>>> It's that exact reason that I still maintain alternate providers and
>>> modes of communications.
>>>
>>> Wireless still isn't a mission-critical service no matter what anyone
>>> says.
>>>
>>> --
>>>
>>> Keith Stokes
>>>
>>> On Aug 14, 2016, at 11:23 AM, Ben Bartsch via Outages <
>>> outages at outages.org> wrote:
>>>
>>> Governor JBE is reporting it is due to a flooded switch location on
>>> Choctaw in BR.  ATT is reportedly bringing in equipment from 'out of state'
>>> to attempt to restore service.
>>>
>>> If your friends have internet, they should be able to access Google
>>> Voice, Skype, WiFi calling, etc.
>>>
>>> Good luck out there.
>>>
>>> On Sun, Aug 14, 2016 at 11:11 AM, Luke Guillory via Outages <
>>> outages at outages.org> wrote:
>>>
>>>>
>>>> Co workers in Prairieville have no service either, this isn't just a
>>>> Livingston parish outage. I'm getting reports lots of Baton Rouge is down
>>>> as well.
>>>>
>>>>
>>>>
>>>> *Sent from my iPhone*
>>>>
>>>> On Aug 14, 2016, at 11:04 AM, Ben Bartsch via Outages <
>>>> outages at outages.org> wrote:
>>>>
>>>> The local (Baton Rouge, LA) news is reporting an ATT phone outage in
>>>> Livingston Parish, LA as of about 6am CDT today.
>>>>
>>>> http://www.theadvocate.com/article_44d5c598-621a-11e6-bcf2-2
>>>> b8f56608cfd.html
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Luke Guillory
>>>> Network Operations Manager
>>>>
>>>>
>>>> <image2b8046.JPG> <http://www.rtconline.com/>
>>>> Tel: 985.536.1212
>>>> Fax: 985.536.0300
>>>> Email: lguillory at reservetele.com
>>>> Web: www.rtconline.com
>>>> Reserve Telecommunications
>>>> 100 RTC Dr
>>>> Reserve, LA 70084
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Disclaimer:*
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>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sat, Aug 13, 2016 at 3:28 PM, Raymond Beaudoin via Outages <
>>>> outages at outages.org> wrote:
>>>>
>>>>> I am seeing 50% or greater packet loss across wireline (DSL/broadband)
>>>>> services and AT&T wireless services across multiple circuits in TX, NE, OH,
>>>>> and IL.
>>>>>
>>>>> Are others seeing any similar behavior? I am seeing reports across
>>>>> hundreds of locations. Thanks!
>>>>>
>>>>>
>>>>> -Raymond
>>>>>
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>>
>>
>> ---
>>
>> Keith Stokes
>>
>>
>>
>>
>>
>
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