[outages] Level 3 Fiber Cut in Cincinnati, OH

Jeff McAdams jeffm at iglou.com
Thu Feb 4 08:47:20 EST 2016


Just a quick update on this.  We're approaching 24 hours and still some
customers (such as myself) down.



On Wed, February 3, 2016 11:51, Hyoun Kim via Outages wrote:
> Update:
>
>
> *** CASCADED EXTERNAL NOTES 03-Feb-2016 16:49:03 GMT From CASE: 10329498
> -
> Event The local provider has located a 120 count cable that was damaged by
>  a contractor using boring equipment to install a new gas line in the
> area. The local provider has engaged construction and splicing crews to
> assist with the repairs; however no ETA or ETTR is currently available.
>
> On Wed, Feb 3, 2016 at 10:03 AM, Hyoun Kim <faluzure at gmail.com> wrote:
>
>
>> My circuit from Nashville, TN to Chambersburg, PA went down around 8:40
>> AM
>> CST.  When I opened a ticket w/ Level 3, they mentioned there is a major
>>  event that occurred exactly at 8:40 AM on their end as well.
>>
>> The automated email system reported:
>>
>>
>> 02/03/2016 15:24:42 GMT - The Transport NOC has reported that suspected
>>  fiber cut in Cincinnati, OH is impacting unprotected Transport
>> services. Field Services have been engaged to investigate further.
>> Please be advised
>> that updates for this event will be relayed hourly unless otherwise
>> noted.
>>
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-- 
Jeff




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