[outages] SalesForce Outage

[Frank Bulk]

Looks like it’s all in the clear now:

 

Wednesday January 13, 2016 19:47 UTC

The Salesforce Technology Team has resolved a network issue impacting communication to North American instances. The problem began on January 13, 2016, at 19:27 UTC and impact was cleared as of 20:28 UTC. There was a second period of impact from 21:09 UTC to 21:16 UTC. During these times, customers may have experienced intermittent errors, slow performance, or an inability to log into the Salesforce service. Thank you for your continued business and patience during this situation.

Ensuring your success is our top priority at Salesforce. Your continued patience is appreciated.

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Frank Bulk via Outages
Sent: Wednesday, January 13, 2016 3:17 PM
To: outages at outages.org
Subject: Re: [outages] SalesForce Outage

 

More here:

https://trust.salesforce.com/trust/instances

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jason Robinson via Outages
Sent: Wednesday, January 13, 2016 2:18 PM
To: outages at outages.org <mailto:outages at outages.org> 
Subject: [outages] SalesForce Outage

 

SalesForce appears to be suffering major degradation of their NA instances. According to them there is a major backbone issue.

 

Anyone have any more information?

 

~Jason

 

Salesforce latest update:

 

 

Wednesday January 13, 2016 19:47 UTC

The Salesforce Technology Team is aware of an external backbone routing issue impacting communication to North American instances. At this time, customers may experience intermittent errors, slow performance, or an inability to log into the Salesforce service. We are monitoring the situation closely, and will provide updates as they become available.

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