[outages] Charter Issues

[Jeremy Chadwick]

Friends of mine in Sault Ste Marie, MI have been seeing this for a few
days now, off and on.  I tried to assist in tracking it down with an
ingress mtr, but all of Charter's routers don't respond to ICMP echo, so
it's impossible for me to determine.  Example for return path (CA -> MI)
(focus on destination please):

 Host                                                     Loss%   Snt   Rcv  Last   Avg  Best  Wrst
 1. ???
 2. 45.63.80.1                                             0.0%   103   103   0.4   8.2   0.3 325.6
 3. xe-1-2-2-0.sjc20.ip4.gtt.net (69.22.143.237)           0.0%   103   103   0.3   0.8   0.3  23.9
 4. xe-9-1-2.sjc10.ip4.gtt.net (141.136.110.13)            0.0%   102   102   0.6   1.0   0.5  22.2
 5. level3-test.ip4.gtt.net (173.205.57.82)               89.1%   102    11   1.0   1.0   1.0   1.2
 6. ae-1-3502.ear3.Chicago2.Level3.net (4.69.141.154)     89.1%   102    11  58.5  60.3  58.4  73.4
 7. 4.35.108.150                                           0.0%   102   102  66.1  65.6  63.5  78.2
 8. ???
 9. ???
10. ???
11. ???
12. ???
13. xxxxxxxxxxxx.dhcp.aldl.mi.charter.com (97.85.74.xxx)  23.0%    87    67  76.8  79.0  76.2  91.6

-- 
| Jeremy Chadwick                                   jdc at koitsu.org |
| UNIX Systems Administrator                http://jdc.koitsu.org/ |
| Making life hard for others since 1977.             PGP 4BD6C0CB |

On Sun, Jul 31, 2016 at 12:54:52PM -0400, Matt Freitag via Outages wrote:
> Is anyone else experiencing 20% or greater packet loss on their Charter
> connection or is it just local to my area? Coworkers have already confirmed
> it's not just me. We're in the Upper Peninsula of Michigan.
> 
> Matt Freitag
> Network Engineer I
> Information Technology
> Michigan Technological University
> (906) 487-3696 <%28906%29%20487-3696>
> https://www.mtu.edu/
> https://www.it.mtu.edu/

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