[outages] Charter Issues
Rob Hall
rhall at lstaff.com
Sun Jul 31 13:31:53 EDT 2016
Not seeing any issues in East TN, on either business fiber or residential cable.
________________________________
From: "B.J. Ash via Outages"
Sent: Sunday, July 31, 2016 1:23 PM
To: outages at outages.org
Subject: Re: [outages] Charter Issues
Seeing packet loss (but no high latency) from Manistique, MI area as well:
traceroute to 4.2.2.2 (4.2.2.2), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 2.191 ms 1.976 ms 1.602 ms
2 192.168.44.1 (192.168.44.1) 16.300 ms 13.602 ms 9.166 ms
3 10.143.190.1 (10.143.190.1) 20.660 ms 17.737 ms 14.362 ms
4 acr01escnmi-tge-0-1-1-2.escn.mi.charter.com (96.34.16.6) 12.934 ms 16.123 ms 20.547 ms
5 dtr02mrqtmi-bue-96.mrqt.mi.charter.com (96.34.17.72) 18.163 ms 33.793 ms 18.734 ms
6 crr01mrqtmi-bue-100.mrqt.mi.charter.com (96.34.18.50) 17.937 ms 19.060 ms 19.129 ms
7 crr01stptwi-bue-251.stpt.wi.charter.com (96.34.18.180) 23.567 ms 24.330 ms 24.759 ms
8 crr02stptwi-bue-300.stpt.wi.charter.com (96.34.24.73) 29.829 ms 28.973 ms 28.353 ms
9 dtr01rhnlwi-tge-0-0-0-3.rhnl.wi.charter.com (96.34.16.91) 36.459 ms 37.636 ms 31.849 ms
10 * * crr01euclwi-bue-8.eucl.wi.charter.com (96.34.16.8) 63.305 ms
11 crr02sgnwmi-tge-0-0-0-4.sgnw.mi.charter.com (96.34.2.153) 39.664 ms * 47.200 ms
12 * * *
13 b.resolvers.level3.net (4.2.2.2) 51.418 ms * 58.785 ms
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 4.277 ms 1.203 ms 1.292 ms
2 192.168.44.1 (192.168.44.1) 11.856 ms 8.399 ms 6.865 ms
3 10.143.190.1 (10.143.190.1) 16.640 ms 16.012 ms 15.860 ms
4 acr01escnmi-tge-0-1-1-2.escn.mi.charter.com (96.34.16.6) 20.192 ms 23.035 ms 24.092 ms
5 dtr02mrqtmi-bue-96.mrqt.mi.charter.com (96.34.17.72) 18.664 ms 34.144 ms 23.401 ms
6 crr01mrqtmi-bue-100.mrqt.mi.charter.com (96.34.18.50) 19.943 ms 22.040 ms 20.303 ms
7 crr01stptwi-bue-251.stpt.wi.charter.com (96.34.18.180) 25.457 ms 32.676 ms 36.227 ms
8 crr02stptwi-bue-300.stpt.wi.charter.com (96.34.24.73) 43.562 ms 39.256 ms 28.513 ms
9 dtr01rhnlwi-tge-0-0-0-3.rhnl.wi.charter.com (96.34.16.91) 36.058 ms 31.472 ms 31.832 ms
10 crr01euclwi-bue-8.eucl.wi.charter.com (96.34.16.8) 41.324 ms 90.165 ms 43.941 ms
11 * crr02sgnwmi-tge-0-0-0-4.sgnw.mi.charter.com (96.34.2.153) 59.288 ms 48.158 ms
12 bbr02euclwi-bue-5.eucl.wi.charter.com (96.34.0.7) 46.453 ms * 44.995 ms
13 bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9) 71.346 ms * 62.600 ms
14 prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9) 52.336 ms 54.285 ms 50.465 ms
15 * 96-34-152-30.static.unas.mo.charter.com (96.34.152.30) 54.454 ms 49.326 ms
16 74.125.37.195 (74.125.37.195) 58.656 ms
66.249.95.231 (66.249.95.231) 48.828 ms 62.371 ms
17 216.239.50.234 (216.239.50.234) 55.533 ms *
209.85.243.163 (209.85.243.163) 52.199 ms
18 * * 216.239.47.45 (216.239.47.45) 71.972 ms
19 * 72.14.234.81 (72.14.234.81) 82.344 ms
209.85.248.209 (209.85.248.209) 67.783 ms
20 * * *
21 google-public-dns-a.google.com (8.8.8.8) 61.296 ms 61.255 ms *
Not seeing any issues from a Kalamazoo, MI Charter account though:
Tracing route to b.resolvers.level3.net [4.2.2.2]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 4 ms 3 ms 3 ms 75-134-85-237.static.aldl.mi.charter.com [75.134.85.237]
3 * * * Request timed out.
4 19 ms 8 ms 9 ms dtr02klmzmi-tge-0-3-0-6.klmz.mi.charter.com [96.34.38.49]
5 19 ms 12 ms 18 ms crr01aldlmi-bue-20.aldl.mi.charter.com [96.34.36.62]
6 50 ms 14 ms 15 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]
7 * 24 ms 42 ms lag-200.ear3.chicago2.level3.net [4.35.108.149]
8 37 ms 18 ms 18 ms ae-17-3605.ear1.chicago2.level3.net [4.69.133.90]
9 30 ms 30 ms 24 ms b.resolvers.level3.net [4.2.2.2]
Trace complete.
Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:
1 1 ms 1 ms 2 ms 192.168.0.1
2 2 ms 1 ms 1 ms 75-134-85-237.static.aldl.mi.charter.com [75.134.85.237]
3 * * * Request timed out.
4 17 ms 8 ms 9 ms dtr02klmzmi-tge-0-3-0-6.klmz.mi.charter.com [96.34.38.49]
5 15 ms 12 ms 13 ms crr01aldlmi-bue-20.aldl.mi.charter.com [96.34.36.62]
6 13 ms 23 ms 15 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]
7 16 ms 27 ms 23 ms bbr01chcgil-bue-805.chcg.il.charter.com [96.34.0.139]
8 20 ms 19 ms 18 ms prr01chcgil-bue-2.chcg.il.charter.com [96.34.3.9]
9 18 ms 16 ms 16 ms 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]
10 17 ms 19 ms 18 ms 74.125.37.195
11 26 ms 24 ms 37 ms 72.14.233.68
12 28 ms 41 ms 55 ms 209.85.244.209
13 33 ms 44 ms 31 ms 216.239.49.133
14 * * * Request timed out.
15 26 ms 25 ms 25 ms google-public-dns-a.google.com [8.8.8.8]
Trace complete.
--
B.J.
From: Outages <outages-bounces at outages.org> on behalf of "Ryan K. Brooks via Outages" <outages at outages.org>
Reply-To: "Ryan K. Brooks" <rbrooks at stack41.com>
Date: Sunday, July 31, 2016 at 13:02
To: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Charter Issues
Same in Wisconsin. High latency and packet loss after a few hops into their network.
On 7/31/16 11:54 AM, Matt Freitag via Outages wrote:
Is anyone else experiencing 20% or greater packet loss on their Charter connection or is it just local to my area? Coworkers have already confirmed it's not just me. We're in the Upper Peninsula of Michigan.
Matt Freitag
Network Engineer I
Information Technology
Michigan Technological University
(906) 487-3696<tel:%28906%29%20487-3696>
https://www.mtu.edu/
https://www.it.mtu.edu/
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