[outages] flowroute down

[Adam Moss]

Hello All,

One of the support engineers at Flowroute chiming in,

We will be sending out an official RFO here shortly.  From the support side
we are going to be building in some additional failover so that our support
phones stay available during a situation like this in the future.

We will always update our twitter in during a major event,
https://twitter.com/FlowrouteNOC
https://twitter.com/flowroute

Thanks for your patience during this outage.

On Fri, May 20, 2016 at 10:57 AM, chris via Outages <outages at outages.org>
wrote:

> same here......
>
> you would really thing their support numbers should be on some out of band
> infrastructure....
>
> atleast they acknowledged and confirmed its restored and its back up now
>
> some carriers wont even admit problems if/when they have them so atleast
> props for that.....
>
> https://twitter.com/FlowrouteNOC
> https://twitter.com/flowroute
>
> On Fri, May 20, 2016 at 1:54 PM, Jordan Morris via Outages <
> outages at outages.org> wrote:
>
>>
>>
>>
>>
>> We saw about 17 minutes of up/down service with them maybe 8 minutes
>> total were we did not get calls from them
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *chris
>> via Outages
>> *Sent:* Friday, May 20, 2016 10:51 AM
>> *To:* Izzy Goldstein - TeleGo <igoldstein at telego.net>
>> *Cc:* outages at outages.org
>> *Subject:* Re: [outages] flowroute down
>>
>>
>>
>> it just came back up they acknowledged the issue on twitter
>>
>>
>>
>> https://twitter.com/FlowrouteNOC
>>
>>
>>
>> they were hard down for about 5-10 mins including their own phone
>> numbers, website, SIP, everything
>>
>>
>>
>> On Fri, May 20, 2016 at 1:49 PM, Izzy Goldstein - TeleGo <
>> igoldstein at telego.net> wrote:
>>
>> im logged into their portal
>>
>> have not tested termination
>>
>>
>>
>> On Fri, May 20, 2016 at 1:41 PM, chris via Outages <outages at outages.org>
>> wrote:
>>
>> flowroute appears to be down hard from here on the east coast
>>
>>
>>
>> cant reach their sip proxies, website, cant call support phone numbers
>>
>>
>>
>> chris
>>
>>
>>
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>> --
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>>
>>
>>
>>
>>
>> Izzy Goldstein
>>
>>
>>
>> Main:   (212) 477.1000
>> Fax:     (212) 477.8900
>>
>>
>>
>> igoldstein at telego.com
>>
>>
>>
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>


-- 
ADAM MOSS

SUPPORT ENGINEER
<http://www.flowroute.com>
+1.206.641.8034
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