[outages] Level3 VoIP Issues?

Tue Oct 4 17:44:47 EDT 2016

http://www.networkworld.com/article/3127062/lan-wan/level-3-acknowledges-network-outage.html

*Thanks!!*

* Jeff Wolf*
* | Network Systems Administrator | Technical Services *
*jeff.wolf at alliedbuilding.com* <jeff.wolf at alliedbuilding.com>
* | Ph: 701-476-4452 **Allied Building Products*
<http://www.alliedbuilding.com>* |100 20th St N| Fargo, ND 58107*

On Tue, Oct 4, 2016 at 4:24 PM, Randall (Randy) Raitz via Outages <
outages at outages.org> wrote:

> Has anyone received anything about the outage that includes details on the
> fire? So far, below is what I’ve received:
>
>
>
> Outage Start: October 4, 2016 14:06 GMT Outage Stop: October 4, 2016 15:31
> GMT Root Cause: Calls were not present in Level 3 voice switches, impacting
> voice services in multiple markets of the United States. Fix Action:
> Configuration adjustments were implemented to allow calls to reach the
> switches and complete appropriately. Reason for Outage (RFO) Summary: The
> Voice NOC investigated reports of voice service impact throughout multiple
> markets in the United States. The equipment vendor was engaged for
> assistance with investigations. No inbound or outbound calls were present
> in voice switches. The Voice NOC was able to implement configuration
> changes that were successful in allowing calls to reach the switches and
> process accurately. The Voice NOC will continue to fully evaluate the
> incident and appropriate actions will take place to ensure incidents of
> this nature do not recur in the future. Services are currently restored and
> stable.
>
>
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Ryan
> McGinnis via Outages
> *Sent:* Tuesday, October 4, 2016 1:44 PM
> *To:* outages at outages.org
> *Subject:* Re: [outages] Level3 VoIP Issues?
>
>
>
> Man, I hope that sentence is backwards, because I don't even want to know
> how much light you have to pump down fiber to cause a fire when you cut it.
>
>
>
> On Tue, Oct 4, 2016 at 12:35 PM, Mike Castoro via Outages <
> outages at outages.org> wrote:
>
> Unofficially, I'm hearing that the Level 3 voice outage was caused by a
> "fire at a large switching center caused by a major fiber cut"
>
> -Mike
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Michael
> Cargile via Outages
> Sent: Tuesday, October 04, 2016 12:09 PM
> To: Peter Beckman <beckman at angryox.com>
> Cc: Aubrey Wells via Outages <outages at outages.org>
> Subject: Re: [outages] Level3 VoIP Issues?
>
> Both Bandwidth and Vitelity are just VoIP resellers. They use larger
> carriers like Level3 for their termination and origination. As such
> Level3's outage is effecting their services as well.
>
> On 2016-10-04 11:57, Peter Beckman via Outages wrote:
> > Hey Aubrey --
> >
> > Did you see origination or termination issues with Bandwidth and
> > Vitelity?
> > Or both?
> >
> > Beckman
> >
> > On Tue, 4 Oct 2016, Aubrey Wells via Outages wrote:
> >
> >> Atlanta Ga, our trunks terminate in McLean VA and NYC. Same problem.
> >>
> >> Seeing issues with other providers like Bandwidth.com and Vitelity as
> >> well.
> >>
> >>
> >> ---------------------
> >> Aubrey Wells
> >> Manager, Network Engineering
> >> Digium Cloud Services
> >> Main: 888.305.3850
> >> Support: 877.344.4861 or http://www.digium.com/en/support
> >> <http://www.digium.com/en/support?elq=65516445a5964d3597e25eaf566bc2c
> >> f&elqCampaignId=>
> >
> > ------------------------------------------------------------
> ---------------
> > Peter Beckman                                                  Internet
> > Guy
> > beckman at angryox.com
> > http://www.angryox.com/
> > ----------------------------------------------------------------------
>
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> --
> Michael Cargile
> Director of Consulting
> Vicidial Group
> www.vicidial.com
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> --
>
> -Ryan McGinnis
>
> Platte Valley Communications
>
> 308-237-9512
>
>
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