[outages] Cogent routing issues, possibly SoCal?

Silvey, David DSilvey at KelleyDrye.com
Sun Sep 18 17:48:57 EDT 2016


Dear Cogent Customer,

The outage in Los Angeles, CA  is now resolved.

If you are still experiencing problems with your service, please contact our support team at 877-726-4368<tel:877-726-4368> so that we can investigate.

We apologize for the inconvenience this outage caused.

Thank You,

Cogent Customer Support
Cogent Communications
support at cogentco.com<mailto:support at cogentco.com>
877-726-4368<tel:877-726-4368>

David Silvey
dsilvey at kelleydrye.com<mailto:dsilvey at kelleydrye.com>
212-808-5124


On Sep 18, 2016, at 12:03 PM, Darren Schreiber via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

We've seen this since early AM. We called and they said it was scheduled mainteance in LAX. Which makes no sense that the next closest hop is Hong Kong...

It's also on their status page. http://status.cogentco.com/<http://status.cogentco.com/>

Eta 11am PT seems like a really long maintenance window...


-------- Original message --------
From: Wally Hass via Outages <outages at outages.org<mailto:outages at outages.org>>
Date: 9/18/16 9:00 AM (GMT-08:00)
To: Bobin Joseph <Bobin.Joseph at mitchell.com<mailto:Bobin.Joseph at mitchell.com>>, outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Cogent routing issues, possibly SoCal?

We also saw issues this AM but seems resolved now.

Wally Hass Consultant, Network Thinking Solutions, Inc
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________________________________
From: Outages [outages-bounces at outages.org<mailto:outages-bounces at outages.org>] on behalf of Bobin Joseph via Outages [outages at outages.org<mailto:outages at outages.org>]
Sent: Sunday, September 18, 2016 08:54
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] Cogent routing issues, possibly SoCal?

Anybody seeing issues over their Cogent internet ckts? This is an mtr of traffic from our Dallas to San Diego site. Looks like traffic is going over to Asia before making it back.
Also noticed this from my home in SD to our site in SD.

Is it an issue in and out of the LAX/SoCal region?

                                                                        Packets               Pings
 Host                                                                 Loss% Drop   Rcv  Wrst   Last   Avg  Best StDev  Wrst

4. te0-0-0-2.rcr21.dfw04.atlas.cogentco.com<http://rcr21.dfw04.atlas.cogentco.com>                           0.0%    0   637   2.6    1.7   1.6   1.5   0.1   2.6
 5. be2938.ccr21.dfw01.atlas.cogentco.com<http://ccr21.dfw01.atlas.cogentco.com>                              0.0%    0   637   4.2    2.2   2.1   1.9   0.2   4.2
 6. be2432.ccr21.mci01.atlas.cogentco.com<http://ccr21.mci01.atlas.cogentco.com>                              0.2%    1   636  16.3   11.9  11.9  11.8   0.2  16.3
 7. be3035.ccr21.den01.atlas.cogentco.com<http://ccr21.den01.atlas.cogentco.com>                              0.0%    0   637  23.9   23.8  23.3  23.2   0.2  23.9
 8. be3037.ccr21.slc01.atlas.cogentco.com<http://ccr21.slc01.atlas.cogentco.com>                              0.0%    0   637  34.2   33.6  33.6  33.5   0.2  34.2
 9. be2085.ccr21.sea02.atlas.cogentco.com<http://ccr21.sea02.atlas.cogentco.com>                              0.8%    5   632 681.5   54.3  69.0  54.1  80.5 681.5
10. te0-0-2-0.ccr11.tyo01.atlas.cogentco.com<http://ccr11.tyo01.atlas.cogentco.com>                          29.6%  188   448 165.0  150.5 157.6 148.7   3.6 165.0
11. te0-4-0-3.ccr21.hkg02.atlas.cogentco.com<http://ccr21.hkg02.atlas.cogentco.com>                          29.7%  189   447 227.4  217.3 222.3 213.8   3.6 227.4
12. te0-4-0-0.ccr21.sin01.atlas.cogentco.com<http://ccr21.sin01.atlas.cogentco.com>                          32.5%  207   429 262.6  253.0 257.2 248.8   3.6 262.6
13. te0-0-0-8.ccr21.lax01.atlas.cogentco.com<http://ccr21.lax01.atlas.cogentco.com>                          47.5%  302   334 4943.  449.9 467.9 445.9 245.7 4943.
14. be2540.rcr22.lax04.atlas.cogentco.com<http://rcr22.lax04.atlas.cogentco.com>                             33.4%  212   423 452.1  422.9 428.3 414.0   8.7 452.1


Thanks,
Bobin Joseph


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