[outages] Fiber Cut in Texas

[Erik Sundberg]

Level3  Update


04/05/2017 17:05:25 GMT - The Transport NOC has responded to a suspected fiber cut between Austin, TX and New Braunfels, TX is impacting unprotected services, and are currently working to further isolate the suspected damage prior to engaging Field Services. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve.




From: Erik Sundberg
Sent: Wednesday, April 5, 2017 12:12 PM
To: 'outages at outages.org'
Subject: Fiber Cut in Texas

Looks like there is a fiber cut in texas.
Update is from XO
Possible fiber cut between San Antonio and Hunter, TX affecting the 400G Infinera Alert Update: Possible fiber cut between San Antonio and Hunter, TX affecting the 400G Infinera. Transport Operations is investigating. Customer Tickets Opened wit
We also have long haul level3 circuit downs in the same area
Went down around 11:36 AM Central


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