[outages] Comcast Business - Chicago NW Suburbs

[B.J. Ash]

We're seeing issues in West Michigan with Comcast Business Internet (coax) connections being unstable, slow throughput, packet loss, etc.

--
B.J. Ash
bjash at kentrecords.com<mailto:bjash at kentrecords.com>
IT Supervisor | Kent Record Management Inc.
1950 Waldorf St. NW, Ste. A | Grand Rapids, MI  49544
W:616-459-6681 | www.kentrecords.com<http://www.kentrecords.com/>





From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Sneath, Dustin via Outages
Sent: Thursday, April 27, 2017 9:07 AM
To: outages at outages.org
Subject: [outages] Comcast Business - Chicago NW Suburbs

We're entering hour 42 of an ongoing outage affecting Comcast Business customers in the Schaumburg/Elk Grove Village/Roselle area. I'm only sending it to the list now because originally it was reported as a power failure/generator failure, contained to our node, but now I'm being told there was also potentially a fiber cut involved and the issue has cascaded outside of our area... hopefully not affecting any of you with a DC presence in Elk Grove.

For reference, we're EVPL over Coaxial at the site that's down. It's also affecting our standard Business Internet line there that we use for guest access. Other Coax services (TV) are unaffected for us.

[Elk Grove Park District, IL]

Dustin Sneath
Systems Administrator
Elk Grove Park District

499 Biesterfield Road | Elk Grove Village, IL 60007
tel: (847) 228-3846 | cell: (224) 800-2146 | main: (847) 437-9494

[Website]<http://elkgroveparks.org/> [Facebook] <http://www.facebook.com/elkgroveparkdistrict>  [Twitter] <http://twitter.com/elkgroveparks>  [Twitter] <https://www.instagram.com/elkgroveparks/>

[Illinois Distinguished Accredited Agency]IAPD / IPRA Illinois Distinguished Accredited Agency

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