[outages] Comcast NYC area

[Neumann, Jeremy]

Not my department but I get the incident alerts. There is a fiber cut in the area that is being worked on.

Jeremy Neumann, Network Engineer, Service Assurance, Enterprise Managed Services

Comcast Business Services


[cid:image002.png at 01D2875C.DFB92700]

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Mark Price via Outages
Sent: Wednesday, August 2, 2017 8:43 AM
To: outages at outages.org
Subject: [outages] Comcast NYC area


I'm seeing consistent packet loss getting to Comcast endpoints in the northeast US.

If you can, please forward to someone w/ a clue at Comcast?

$ mtr --report-wide 50.232.27.1
...
  3.|-- e1-5.er01.ral01.alwaysdedicated.net<http://e1-5.er01.ral01.alwaysdedicated.net>             0.0%    10    0.7   0.7   0.6   0.8   0.0
  4.|-- 208.79.80.254                                   0.0%    10    7.0   7.1   7.0   7.2   0.0
  5.|-- 246.10.225.104.rdns.hostvirtual.com<http://246.10.225.104.rdns.hostvirtual.com>             0.0%    10    7.0   7.0   6.8   7.2   0.0
  6.|-- 1200.ae8.er4.iad10.us.zip.zayo.com<http://1200.ae8.er4.iad10.us.zip.zayo.com>              0.0%    10    7.1   7.2   6.9   7.5   0.0
  7.|-- ae16.er5.iad10.us.zip.zayo.com<http://ae16.er5.iad10.us.zip.zayo.com>                  0.0%    10    7.4   7.4   7.3   7.5   0.0
  8.|-- ae15.cr2.dca2.us.zip.zayo.com<http://ae15.cr2.dca2.us.zip.zayo.com>                   0.0%    10    8.5   8.5   8.2   9.0   0.0
  9.|-- ae1.er2.iad10.us.zip.zayo.com<http://ae1.er2.iad10.us.zip.zayo.com>                   0.0%    10    9.6  11.3   9.2  29.3   6.3
 10.|-- zayo-comcast.iad10.us.zip.zayo.com<http://zayo-comcast.iad10.us.zip.zayo.com>              0.0%    10   11.1   9.1   8.5  11.1   0.7
 11.|-- hu-0-3-0-6-cr02.ashburn.va.ibone.comcast.net<http://hu-0-3-0-6-cr02.ashburn.va.ibone.comcast.net>    0.0%    10   10.1  10.5  10.1  11.4   0.0
 12.|-- be-10102-cr01.newark.nj.ibone.comcast.net<http://be-10102-cr01.newark.nj.ibone.comcast.net>      20.0%    10   16.2  15.8  15.3  16.2   0.0
 13.|-- be-10203-cr02.newyork.ny.ibone.comcast.net<http://be-10203-cr02.newyork.ny.ibone.comcast.net>     30.0%    10   16.3  15.8  15.0  16.3   0.0
 14.|-- be-7922-ar01.needham.ma.boston.comcast.net<http://be-7922-ar01.needham.ma.boston.comcast.net>     20.0%    10   21.6  21.9  21.3  23.0   0.4
 15.|-- te-0-7-0-0-sur02.foxboro.ma.boston.comcast.net<http://te-0-7-0-0-sur02.foxboro.ma.boston.comcast.net> 10.0%    10   22.0  21.9  21.8  22.1   0.0
 16.|-- 68.85.88.253                                   30.0%    10   21.9  21.9  21.8  22.0   0.0
 17.|-- 50-232-27-1-static.hfc.comcastbusiness.net<http://50-232-27-1-static.hfc.comcastbusiness.net>    30.0%    10   21.6  21.5  21.4  21.7   0.0

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