[outages] Outages Digest, Vol 114, Issue 36

Robert Otto robert.otto at sunbeltrentals.com
Mon Nov 6 14:40:27 EST 2017


Seeing all but 2 locations (originally out of 120+ sites) returning to normal with no packet loss.

​​​​​Robert Otto | Sunbelt Rentals, Inc. 
IT Network Engineer 
Making It Happen For Our Customers!
2341 Deerfield Drive | Fort Mill, SC 29715 

T: 803.578.9441
Robert.otto at sunbeltrentals.com

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Subject: Outages Digest, Vol 114, Issue 36

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Today's Topics:

   1. Re: cocmast packetloss and high latency (Rob Repp)
   2. Re: Fwd: cocmast packetloss and high latency (Artur Tyksinski)


----------------------------------------------------------------------

Message: 1
Date: Mon, 6 Nov 2017 13:21:09 -0600
From: Rob Repp <robrepp at winnetka36.org>
To: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] cocmast packetloss and high latency
Message-ID: <A0DD1E67-2044-42E5-8E4E-B130A9B11B6B at winnetka36.org>
Content-Type: text/plain; charset="utf-8"

Seeing a lot of packet loss on the L3 Atlanta hop. Otherwise, we?re looking pretty good in Chicagoland.

                                                                                                   Packets               Pings
 Host                                                                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. XXXXXX                                                                                   0.0%    37    0.4   1.1   0.4  16.1   2.6
 2. XXXXXX                                                                       0.0%    37    1.5   1.8   0.5   2.5   0.3
    te-0-7-0-2-sur01.nchicago.il.chicago.comcast.net
 3. te-0-7-0-2-sur01.nchicago.il.chicago.comcast.net                                              0.0%    37    1.3   1.4   1.2   3.0   0.3
    96.108.34.1
 4. be-162-ar01.area4.il.chicago.comcast.net                                                      0.0%    37    5.6   4.5   3.6   5.6   0.6
 5. ???
 6. ae-8-3603.ebr4.chicago2.level3.net                                                            0.0%    37    3.6   3.6   3.5   3.9   0.1
 7. ae-25-25.ebr2.cleveland1.level3.net                                                           0.0%    37   25.2  37.5  24.9 483.7  75.4
 8. ae-1-11.ebr1.cleveland1.level3.net                                                            2.7%    37   41.5  52.1  40.0 399.4  59.5
 9. ae-16-16.ebr4.atlanta2.level3.net                                                            22.2%    36   26.7  26.6  26.3  27.0   0.1
10. ae-2-17.bear2.houston1.level3.net                                                             0.0%    36   43.2  47.5  42.9 199.1  26.0

Rob Repp
Network Administrator
Winnetka Public Schools District 36
robrepp at winnetka36.org <mailto:robrepp at winnetka36.org>
847.501.2848 (w)
847.274.0860 (m)

"Conatus es pausa et denuo initus?"

> On Nov 6, 2017, at 1:00 PM, Josh Jacoby via Outages <outages at outages.org> wrote:
> 
> Seeing similar packet loss and high latency on Comcast in Sacramento, CA. 
> 
> 
> 
> 
> On Mon, Nov 6, 2017 at 10:46 AM, Audrius Peciukas via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> from my multiple location tracerotues looks like all traceroutes are 
> jumping to level3 network before going to comcast, might be a level3 
> issue
> 
> On Mon, Nov 6, 2017 at 11:35 AM, John Neiberger via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> Anyone having packet loss, please send traceroutes to the list. There is clearly something happening, but not much useful data yet. Some traceroutes might help narrow down the cause of the problem.
> 
> On Mon, Nov 6, 2017 at 11:29 AM, Mr. NPP via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> I'm also getting lots of reports from customers with massive amounts of packet loss.
> 
> https://urldefense.proofpoint.com/v2/url?u=http-3A__downdetector.com_s
> tatus_comcast-2Dxfinity&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKP
> ok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiz
> nx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=e9iHumI7R6YfmZeZDH5vqiZgq8JBAjye8a6Tb
> 803ZoQ&e= 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__downdetector.com_
> status_comcast-2Dxfinity&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDK
> Pok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCi
> znx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=e9iHumI7R6YfmZeZDH5vqiZgq8JBAjye8a6T
> b803ZoQ&e=>
> 
> seems to be a comcast issue for sure.
> 
> On Mon, Nov 6, 2017 at 10:25 AM, Jim Limmer via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> Yes. And whats worse is my deli nearby uses Comcast business for their credit card reader.. guess I owe them for lunch tomorrow..
> 
>  
> 
>  
> 
> Jim Limmer, CISSP
> 
> < Information Security Officer       
> 
>  Systems and Network Architect >
> 
> VNA Community Healthcare
> 
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.connecticuthom
> ecare.org&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7G
> X3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkg
> EVze10BIl8PtLpSc&s=Pz618u-8oqIpAUhtMwVI_InLwjbwT94O_aAumLVrmoE&e= 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.connecticutho
> mecare.org_&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F
> 7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0t
> kgEVze10BIl8PtLpSc&s=P0dkv5_kceYxoSIw0KzuF6m0x7UO0X5P_YeYwM0zMh0&e=>
>  
> 
> <image001.jpg> <image002.png>   
> 
>  
> 
>  
> 
>  
> 
> From: Outages [mailto:outages-bounces at outages.org 
> <mailto:outages-bounces at outages.org>] On Behalf Of Audrius Peciukas 
> via Outages
> Sent: Monday, November 06, 2017 1:24 PM
> To: outages at outages.org <mailto:outages at outages.org>
> Subject: [outages] cocmast packetloss and high latency
> 
>  
> 
> anyone else is seeing lots of packet loss and 100ms+ latency mostly in east coast on comcast network?
> 
>  
> 
>  
> 
> --
> 
>  
> 
> Audrius Peciukas
> 
> 1Wire Communications
> 
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.1wirecom.com&d
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> tLpSc&s=GyPOPuHHYUJzSFpl781GkoDI8J8bJaZQKyW6NPUAtuY&e= 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.1wirecom.com_
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> nx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=Gx92iJM2o2qfGMTatuJdndpQzz2ROg2dxRnRz
> S8A3Cw&e= 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_
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> 
> 
> 
> --
> 
> Audrius Peciukas
> 1Wire Communications
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.1wirecom.com&d
> =DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7r
> ch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8P
> tLpSc&s=GyPOPuHHYUJzSFpl781GkoDI8J8bJaZQKyW6NPUAtuY&e= 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.1wirecom.com_
> &d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF
> 7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl
> 8PtLpSc&s=XfkQiFSKyO0VIB6aCaUdnMxswBKiNu4jUt7-GizwB2o&e=>
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> nx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=Gx92iJM2o2qfGMTatuJdndpQzz2ROg2dxRnRz
> S8A3Cw&e= 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_
> mailman_listinfo_outages&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDK
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------------------------------

Message: 2
Date: Mon, 6 Nov 2017 19:22:27 +0000
From: Artur Tyksinski <artur at tyksinski.com>
To: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Fwd: cocmast packetloss and high latency
Message-ID:
	<SN1PR18MB019233007711586E9432C5E0B6500 at SN1PR18MB0192.namprd18.prod.outlook.com>
	
Content-Type: text/plain; charset="windows-1252"

Definitely seeing sporadic connection issues in Chicago. From IL office to FL colo.


  7    18 ms    38 ms    28 ms  be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
  8    37 ms    26 ms    28 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  9     *      170 ms     *     ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
 10     *        *      190 ms  ae-3.r07.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
 11     *      170 ms   167 ms  ae-5.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.213]
 12   163 ms   157 ms     *     ae-1.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.138]
 13   176 ms   182 ms     *     ae-1.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.87]
 14     *      178 ms   186 ms  ae-1.r04.miamfl02.us.bb.gin.ntt.net [129.250.2.111]
 15   189 ms   172 ms   173 ms  ae-7.a00.miamfl02.us.bb.gin.ntt.net [129.250.2.203]
 16     *      187 ms     *     xe-0-0-47-2.a00.miamfl02.bboi.net [157.238.179.114]
 17     *      202 ms     *     boc-ten1-5-mia-ten3-1.bboi.net [66.216.1.246]
 18     *      195 ms   198 ms  host-boca-bboi.bboi.net [66.216.1.31]
 19     *      185 ms   210 ms  te3-4.cr01.900.bct.host.net [64.135.0.97]
 20     *      315 ms     *     te2-1.cr01.hst.fll.host.net [64.135.1.199]
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.


________________________________
From: Outages <outages-bounces at outages.org> on behalf of Alex Bame via Outages <outages at outages.org>
Sent: Monday, November 6, 2017 12:41:36 PM
Cc: outages at outages.org
Subject: Re: [outages] Fwd: cocmast packetloss and high latency

>From here it looks like a problem around NTT/Level3 handoff. Relevant snippit from mtr going from our colo to our Comcast business line...

 6. ae-11.r00.lsanca07.us.bb.gin.ntt.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D11.r00.lsanca07.us.bb.gin.ntt.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=o1xi6y31D47ZnZQuvXKewYrApvSD4qKodsIcuUx2V9U&e=>                                                                  0.0%   128   71.8  71.8  71.7  72.3   0.1
 7. ae-2.r23.lsanca07.us.bb.gin.ntt.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D2.r23.lsanca07.us.bb.gin.ntt.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=KHgwyNj_FOBHeopy5cEaqGapRHROJO6O39QcR-lqRiA&e=>                                                                   0.0%   128   10.2  10.7  10.1  19.0   1.4
 8. ae-6.r22.asbnva02.us.bb.gin.ntt.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D6.r22.asbnva02.us.bb.gin.ntt.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=dYM3PU4aU3S7cFwr9qJ2JfF5wVN5ymNu-S75jEA4jes&e=>                                                                  11.7%   128   75.2  75.4  75.0  81.0   1.0
 9. ae-1.r05.asbnva02.us.bb.gin.ntt.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D1.r05.asbnva02.us.bb.gin.ntt.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=AM0lPQnqrUr7-kV2tZiYJNelaNqO7AxrDKUGj8Ns0UU&e=>                                                                   0.0%   128   71.0  71.1  71.0  71.6   0.2
10. ae-0.a02.asbnva02.us.bb.gin.ntt.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D0.a02.asbnva02.us.bb.gin.ntt.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=JTX_n7U296zmO90onpFzNwGihO19wGCljbqVy1sKl_c&e=>                                                                  18.9%   128   70.3  71.7  69.8 102.5   5.2
11. lag-12.ear2.Washington12.Level3.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__lag-2D12.ear2.Washington12.Level3.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=d4wgBujxSJGS3a-JH-EI3gDWOIrYkb855mqLrHR_-Bo&e=>                                                                  99.2%   127  7085. 7085. 7085. 7085.   0.0
12. ae-1-3501.ear3.SanJose1.Level3.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ae-2D1-2D3501.ear3.SanJose1.Level3.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=wTE6uWgm1C9k9RTFbr2Uv382Jl3MBzxA-2hE41sCrPg&e=>                                                                   97.6%   127  19439 19547 18857 20346 750.4
13. ComcastRegional-level3-200G.SanJose1.Level3.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__ComcastRegional-2Dlevel3-2D200G.SanJose1.Level3.net&d=DwICAg&c=Kq_xCQ0GVBWwmXrCS-puHiLsPuiNa6cpDKPok67uWng&r=F7GX3ScVlhUF7rch60kEpUhxyE-uJQ6ipVn7HO2B6nw&m=bdXCrCQrlOCiznx0VY_5bSD0tkgEVze10BIl8PtLpSc&s=j-LGZsQqsj5t2QTEBlva2td2zmUMwCrtEMms8deIrgw&e=>                                                      51.6%   127  191.5 195.1 184.5 204.8   3.5



On Mon, Nov 6, 2017 at 10:32 AM, jstefanik Outages via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Meant to send this to the whole list. Sorry!

> I?m seeing a few reports via Twitter that Level3 is having issues. DownDetector shows a massive number of sites with high latency on their home page as well. Our Comcast link in Hartford, CT is going nowhere. Pings are off the charts and packet loss is quite high.
>
> Jim
>
> Sent from my iPhone 7 Plus
>
> On 6 Nov 2017, at 13:25, Nate Schmoll via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
>
>>> anyone else is seeing lots of packet loss and 100ms+ latency mostly in east coast on comcast network?
>>
>> Experiencing the same thing here in Everett, WA, US.
>>
>> ~Nate
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