[outages] [EXT] Re: ATT Calls not completing

Wed Nov 15 19:28:31 EST 2017

We also had to enable and disable airplane mode on AT&T iPhones in Los Angeles in order to resume service.

Robert Schwartz
Junior Systems Admin
[https://www.belairinternet.com/signatureImages/image001.gif]<https://www.belairinternet.com/>
BEL AIR INTERNET
Los Angeles: 818.449.2626<tel:818.449.2626> | Las Vegas: 702.789.3888<tel:702.789.3888>
belairinternet.com<https://www.belairinternet.com/>
The best way to ensure top-quality wireless Internet performance is to use a dual-band AC router utilizing the 5Ghz network/spectrum.

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jesse Nowlin via Outages
Sent: Wednesday, November 15, 2017 4:23 PM
Cc: outages at outages.org
Subject: Re: [outages] [EXT] Re: ATT Calls not completing

My iPhone X on ATT in Southern California was dead for a while. I reseated the SIM and its fine. There was a message at the top that said activated, and that was it.

[Image removed by sender.]

Jesse Nowlin
IT Manager
O: (310) 639-7130 X 217<tel:(310)%20639-7130>
M: (310) 579-6665<tel:(310)%20579-6665>
E: jesse.n at westlandreg.com<mailto:jesse.n at westlandreg.com>

520 W. Willow St.
Long Beach, CA 90806
www.westlandrealestategroup.com

On Wed, Nov 15, 2017 at 4:19 PM, Timothy Meade via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Getting reports from Southern Ohio about 60 minutes now. no ATT iPhones are working…

On Nov 15, 2017, at 7:01 PM, Nicholas Saraniti via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

This seems to work for about half the phones I've tried:

Settings—> general —> reset —> reset network settings

Sent from my iPhone

On Nov 15, 2017, at 6:57 PM, Wulff, Ronald J via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Try airplane mode on and off. That fixed it for us when a reboot didn't

Sent with BlackBerry Work (www.blackberry.com<http://www.blackberry.com/>)
________________________________
From: Samual Carman via Outages <outages at outages.org<mailto:outages at outages.org>>
Sent: Nov 15, 2017 6:55 PM
To: Jim Norris <jim at mic.com<mailto:jim at mic.com>>
Cc: outages at outages.org<mailto:outages at outages.org>
Subject: [EXT] Re: [outages] ATT Calls not completing

Restarted all the iPhones I have in the company
As well as both of my personal iPhones and the restart did not fix the issue

On Wed, Nov 15, 2017 at 3:32 PM Jim Norris via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
This article mentions restarting your phone might fix.

https://www.macrumors.com/2017/11/15/att-network-down-for-some-users/

[Image removed by sender.]

IT Manager
Jim Norris

@jimnorrisiv<https://twitter.com/jimnorrisiv>   |   646-694-8898<tel:+16463180508>

On Wed, Nov 15, 2017 at 6:26 PM, Keith I Myers via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
The AT&T Twitter Page is going nuts as well, Some of the tweets are saying that AT&T is aware of a service issue. I am also hearing reports on my local new that it is only impacting iPhone users (Not sure if there is any truth to that one)

https://twitter.com/ATTCares?s=09

On Nov 15, 2017 6:20 PM, "jd via Outages" <outages at outages.org<mailto:outages at outages.org>> wrote:

 Issues in Los Angeles also right now

Sent from my BlackBerry - the most secure mobile device

From: outages at outages.org<mailto:outages at outages.org>
Sent: November 15, 2017 3:18 PM
To: jbergoon at cspire.com<mailto:jbergoon at cspire.com>
Reply-to: adairw at amarillowireless.net<mailto:adairw at amarillowireless.net>
Cc: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] ATT Calls not completing

 Yes. Is/was happening in Texas Panhandle earlier.

On Nov 15, 2017 5:11 PM, "John Bergoon via Outages" <outages at outages.org<mailto:outages at outages.org>>
wrote:
> Anyone else having issues with ATT calls not completing. No ringback, just
> an immediate disconnect on the Gulf coast.
>
> John Bergoon | Sr. Net Ops Engineer | C Spire 107 Saint Francis Street,
> Suite 2500 36602 | 251.445.6506<tel:251.445.6506> office | 251.366.6986<tel:251.366.6986> wireless | cspire
> .com
>
>
> _______________________________________________
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> Outages at outages.org<mailto:Outages at outages.org>
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