[outages] [EXT] Re: ATT Calls not completing

Wed Nov 15 19:31:51 EST 2017

Tried resetting phones, airplane mode, reseating sim, resetting network settings. Only thing that worked was turning LTE to data only, placing a call, then switching back to data and voice. 

Sent from my iPhone

> On Nov 15, 2017, at 7:28 PM, Robert Schwartz via Outages <outages at outages.org> wrote:
> 
> We also had to enable and disable airplane mode on AT&T iPhones in Los Angeles in order to resume service.
>  
> Robert Schwartz
> Junior Systems Admin
> <image001.gif>
> BEL AIR INTERNET
> Los Angeles: 818.449.2626 | Las Vegas: 702.789.3888
> belairinternet.com
> The best way to ensure top-quality wireless Internet performance is to use a dual-band AC router utilizing the 5Ghz network/spectrum.
>  
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jesse Nowlin via Outages
> Sent: Wednesday, November 15, 2017 4:23 PM
> Cc: outages at outages.org
> Subject: Re: [outages] [EXT] Re: ATT Calls not completing
>  
> My iPhone X on ATT in Southern California was dead for a while. I reseated the SIM and its fine. There was a message at the top that said activated, and that was it. 
> 
> <~WRD000.jpg>
> Jesse Nowlin
> IT Manager
> O: (310) 639-7130 X 217 
> M: (310) 579-6665 
> E: jesse.n at westlandreg.com
> 
> 520 W. Willow St.
> Long Beach, CA 90806
> www.westlandrealestategroup.com
> 
>  
> On Wed, Nov 15, 2017 at 4:19 PM, Timothy Meade via Outages <outages at outages.org> wrote:
> Getting reports from Southern Ohio about 60 minutes now. no ATT iPhones are working…
>  
>  
>  
>  
> 
> 
> On Nov 15, 2017, at 7:01 PM, Nicholas Saraniti via Outages <outages at outages.org> wrote:
>  
> 
> This seems to work for about half the phones I've tried:
>  
> Settings—> general —> reset —> reset network settings
>  
>  
> Sent from my iPhone
> 
> On Nov 15, 2017, at 6:57 PM, Wulff, Ronald J via Outages <outages at outages.org> wrote:
> 
> Try airplane mode on and off. That fixed it for us when a reboot didn't
> 
> 
> Sent with BlackBerry Work (www.blackberry.com)
> From: Samual Carman via Outages <outages at outages.org>
> Sent: Nov 15, 2017 6:55 PM
> To: Jim Norris <jim at mic.com>
> Cc: outages at outages.org
> Subject: [EXT] Re: [outages] ATT Calls not completing
> 
> Restarted all the iPhones I have in the company
> As well as both of my personal iPhones and the restart did not fix the issue 
>  
> On Wed, Nov 15, 2017 at 3:32 PM Jim Norris via Outages <outages at outages.org> wrote:
> This article mentions restarting your phone might fix.
>  
> https://www.macrumors.com/2017/11/15/att-network-down-for-some-users/
> 
>  
> 
> <image003.jpg>
>  
> IT Manager
> Jim Norris
>  
> @jimnorrisiv   |   646-694-8898
>  
> On Wed, Nov 15, 2017 at 6:26 PM, Keith I Myers via Outages <outages at outages.org> wrote:
> The AT&T Twitter Page is going nuts as well, Some of the tweets are saying that AT&T is aware of a service issue. I am also hearing reports on my local new that it is only impacting iPhone users (Not sure if there is any truth to that one)
>  
> https://twitter.com/ATTCares?s=09
>  
> On Nov 15, 2017 6:20 PM, "jd via Outages" <outages at outages.org> wrote:
> 
> 
>  Issues in Los Angeles also right now
> 
> 
> 
> Sent from my BlackBerry - the most secure mobile device
> 
> 
> 
> From: outages at outages.org
> Sent: November 15, 2017 3:18 PM
> To: jbergoon at cspire.com
> Reply-to: adairw at amarillowireless.net
> Cc: outages at outages.org
> Subject: Re: [outages] ATT Calls not completing
> 
>  Yes. Is/was happening in Texas Panhandle earlier.
> 
> On Nov 15, 2017 5:11 PM, "John Bergoon via Outages" <outages at outages.org>
> wrote:
> 
> > Anyone else having issues with ATT calls not completing. No ringback, just
> > an immediate disconnect on the Gulf coast.
> >
> > John Bergoon | Sr. Net Ops Engineer | C Spire 107 Saint Francis Street,
> > Suite 2500 36602 | 251.445.6506 office | 251.366.6986 wireless | cspire
> > .com
> >
> >
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