[outages] Outgoing calls to VZ Phone customers failing in SE region.

Christopher Smalling christopher.smalling at neonova.net
Thu Dec 13 16:51:57 EST 2018


All,

After calling CenturyLink again, we found it to be a known issue the first
tech was unaware of. Thank you all for your input.

On Thu, Dec 13, 2018 at 3:42 PM Christopher Smalling <
christopher.smalling at neonova.net> wrote:

> This is through a SIP trunk on our softswitch, and out through
> CenturyLink. As Pete stated, it's in the opposite direction from his issues.
>
> On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar <ross at tajvar.io> wrote:
>
>> Outgoing from what carrier?
>>
>> On Thu, Dec 13, 2018, 4:17 PM Christopher Smalling via Outages <
>> outages at outages.org wrote:
>>
>>> Hello,
>>>
>>>
>>> We are experiencing an issue where outgoing calls reach VZ customers,
>>> but only have an echo of themselves on the line, unable to hear the other.
>>> The VZ customer can hear them.
>>>
>>> Logs on the phone systems show no issues, and nothing that would suggest
>>> our equipment is at fault. Does anyone know of an outage ongoing that may
>>> be at fault?
>>>
>>> --
>>> Christopher Smalling
>>> Network Operations
>>> _______________________________________________
>>> Outages mailing list
>>> Outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>
>
> --
>
> [image: photo]
> Chistopher Smalling
> NOC Support Technician at NeoNova
> O: 256-428-8788 • christopher.smalling at neonova.net
> www.neonova.net <https://neonova.net>
> <https://www.facebook.com/NeoNovaNNS/>  <https://twitter.com/NeoNova_NNS>
> <http://www.linkedin.com/company/neonova-network-services>
>


-- 

[image: photo]
Chistopher Smalling
NOC Support Technician at NeoNova
O: 256-428-8788 • christopher.smalling at neonova.net
www.neonova.net <https://neonova.net>
<https://www.facebook.com/NeoNovaNNS/>  <https://twitter.com/NeoNova_NNS>
<http://www.linkedin.com/company/neonova-network-services>
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