[outages] Outgoing calls to VZ Phone customers failing in SE region.

[Laura Ulrick]

We started receiving complaints about one way/ no audio late yesterday 
afternoon- and it had appeared to resolve over night, but I am starting 
to get calls again (NW Ohio/ 9am EST) that outbound/inbound calls from 
Embark/Level 3 are having  audio issues - no consistently, just dropped 
audio here and there . Anyone still experiencing this?

WCOIL Quick Links

Laura
*WCOIL Network Operations*
/p: 419.229.2645 x1029
f: 419.229.5278/

<https://www.wcoil.com> <tel:419-229-2645> 
<https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio> 
<https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos>

On 12/13/2018 04:51 PM, Christopher Smalling via Outages wrote:
> All,
>
> After calling CenturyLink again, we found it to be a known issue the 
> first tech was unaware of. Thank you all for your input.
>
> On Thu, Dec 13, 2018 at 3:42 PM Christopher Smalling 
> <christopher.smalling at neonova.net 
> <mailto:christopher.smalling at neonova.net>> wrote:
>
>     This is through a SIP trunk on our softswitch, and out through
>     CenturyLink. As Pete stated, it's in the opposite direction from
>     his issues.
>
>     On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar <ross at tajvar.io
>     <mailto:ross at tajvar.io>> wrote:
>
>         Outgoing from what carrier?
>
>         On Thu, Dec 13, 2018, 4:17 PM Christopher Smalling via Outages
>         <outages at outages.org <mailto:outages at outages.org> wrote:
>
>             Hello,
>
>
>             We are experiencing an issue where outgoing calls reach VZ
>             customers, but only have an echo of themselves on the
>             line, unable to hear the other. The VZ customer can hear them.
>
>             Logs on the phone systems show no issues, and nothing that
>             would suggest our equipment is at fault. Does anyone know
>             of an outage ongoing that may be at fault?
>
>             -- 
>
>             	
>             Christopher Smalling
>             Network Operations
>
>
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>
>
>     -- 
>
>     photo 	
>     Chistopher Smalling
>     NOC Support Technician at NeoNova
>
>     O: 256-428-8788• christopher.smalling at neonova.net
>     <http://christopher.smalling@neonova.net>
>     www.neonova.net <https://neonova.net>
>     <https://www.facebook.com/NeoNovaNNS/>
>     <https://twitter.com/NeoNova_NNS>
>     <http://www.linkedin.com/company/neonova-network-services>
>
>
>
>
> -- 
>
> photo 	
> Chistopher Smalling
> NOC Support Technician at NeoNova
>
> O: 256-428-8788• christopher.smalling at neonova.net 
> <http://christopher.smalling@neonova.net>
> www.neonova.net <https://neonova.net> 
> <https://www.facebook.com/NeoNovaNNS/> 
> <https://twitter.com/NeoNova_NNS> 
> <http://www.linkedin.com/company/neonova-network-services>
>
>
>
>
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