[outages] Outgoing calls to VZ Phone customers failing in SE region.

[Christopher Smalling]

We are still showing issues. CL advised their engineering team is involved
with ATT as ATT is reporting all trunks up. Our customers are still having
issues.

On Fri, Dec 14, 2018 at 9:02 AM Laura Ulrick via Outages <
outages at outages.org> wrote:

> We started receiving complaints about one way/ no audio late yesterday
> afternoon- and it had appeared to resolve over night, but I am starting to
> get calls again (NW Ohio/ 9am EST) that outbound/inbound calls from
> Embark/Level 3 are having  audio issues - no consistently, just dropped
> audio here and there . Anyone still experiencing this?
>
>
> Laura
> *WCOIL Network Operations*
>
> *p: 419.229.2645 x1029 f: 419.229.5278*
> <https://www.wcoil.com> <419-229-2645>
> <https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio>
> <https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos>
> On 12/13/2018 04:51 PM, Christopher Smalling via Outages wrote:
>
> All,
>
> After calling CenturyLink again, we found it to be a known issue the first
> tech was unaware of. Thank you all for your input.
>
> On Thu, Dec 13, 2018 at 3:42 PM Christopher Smalling <
> christopher.smalling at neonova.net> wrote:
>
>> This is through a SIP trunk on our softswitch, and out through
>> CenturyLink. As Pete stated, it's in the opposite direction from his issues.
>>
>> On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar <ross at tajvar.io> wrote:
>>
>>> Outgoing from what carrier?
>>>
>>> On Thu, Dec 13, 2018, 4:17 PM Christopher Smalling via Outages <
>>> outages at outages.org wrote:
>>>
>>>> Hello,
>>>>
>>>>
>>>> We are experiencing an issue where outgoing calls reach VZ customers,
>>>> but only have an echo of themselves on the line, unable to hear the other.
>>>> The VZ customer can hear them.
>>>>
>>>> Logs on the phone systems show no issues, and nothing that would
>>>> suggest our equipment is at fault. Does anyone know of an outage ongoing
>>>> that may be at fault?
>>>>
>>>> --
>>>>
>>>> Christopher Smalling
>>>> Network Operations
>>>> _______________________________________________
>>>> Outages mailing list
>>>> Outages at outages.org
>>>> https://puck.nether.net/mailman/listinfo/outages
>>>>
>>>
>>
>> --
>>
>> [image: photo]
>> Chistopher Smalling
>> NOC Support Technician at NeoNova
>> O: 256-428-8788 • christopher.smalling at neonova.net
>> www.neonova.net <https://neonova.net>
>> <https://www.facebook.com/NeoNovaNNS/>  <https://twitter.com/NeoNova_NNS>
>>   <http://www.linkedin.com/company/neonova-network-services>
>>
>
>
> --
>
> [image: photo]
> Chistopher Smalling
> NOC Support Technician at NeoNova
> O: 256-428-8788 • christopher.smalling at neonova.net
> www.neonova.net <https://neonova.net>
> <https://www.facebook.com/NeoNovaNNS/>  <https://twitter.com/NeoNova_NNS>
> <http://www.linkedin.com/company/neonova-network-services>
>
>
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