[outages] Centurylink Fiber cut in Phoenix

[Cory Sell]

Thanks, Joe. Below is the most recent update we received a bit ago:

*** CASCADED EXTERNAL NOTES 17-Jul-2018 19:50:18 GMT - Event

Field Operations have reported that the Construction team is en route to
the site with backhoes and the shoring supplies. An ETA of 20:00 GMT has
been provided. In addition, local utility providers are currently on site
marking existing utility lines in the area to prevent impacts during the
repairs. Once on site, the Construction team will commence with installing
the necessary shoring around the damage site. It is estimated that the
shoring activities will be completed at 23:00 GMT and excavation activities
will commence at that time. The Transport NOC has reported that there are
currently no reroute opportunities. The next update will be relayed once
the shoring has been completed or additional information becomes available.

Regards,

Cory

On Tue, Jul 17, 2018, 1:39 PM Bobin Joseph via Outages <outages at outages.org>
wrote:

> We have  P2P link between Dallas and San Diego that went down. It is also
> impacting our connectivity to Dallas over our other CL links.  Centurylink
> sent out this notification. Sending it out in case others are having
> similar issues.
>
>
>
>
>
> 07/17/2018 18:31:54 GMT -
>
> *** CASCADED EXTERNAL NOTES 17-Jul-2018 18:30:14 GMT From CASE: 14896924 -
> Event Field Operations have identified a 96-count buried fiber cable that
> has been cut by boring activities occurring in the area. The cable is
> buried 14 feet deep and is within 25 feet of a railroad line. As such, the
> railroad line provider will not allow excavations activities to commence
> until all necessary shoring supplies are on site.  The supplies are being
> obtained at this time, however, the ETA to the site is not yet known.  Once
> the shoring is in place, the excavation team will begin digging a trench to
> access the damaged fiber and perform the repairs.  The trench will need to
> be approximately 50 feet in length and at least 15 feet deep to access the
> fiber and raise it for splicing repairs to commence.  The initial
> activities are expected to take approximately two hours. As such the next
> update will be relayed at 20:30 GMT or as additional information becomes
> available.  This issue has been escalated internally to the Executive level
> proactively.
>
>
>
>
>
> 07/17/2018 17:38:50 GMT -
>
> *** CASCADED EXTERNAL NOTES 17-Jul-2018 17:36:55 GMT From CASE: 14896924 -
> Event
>
> Field Operations and the OSPE team have arrived at the site and have
> identified a location where they believe a buried fiber cable has been
> damaged by construction activities occurring in the area. Additional
> assessments are ongoing at this time.  A fiber splicing repair team has
> been engaged to assist with the repairs once the damaged fiber has been
> identified, however the ETA to the site is not yet known
>
>
>
>
>
> 07/17/2018 16:42:52 GMT -
>
> *** CASCADED EXTERNAL NOTES 17-Jul-2018 16:40:40 GMT From CASE: 14896924 -
> Event
>
> Field Operations have performed light measurement readings from the
> CenturyLink Gateway in Phoenix and have identified the fault condition
> 28.43 miles from the site.  The Outside Plant Engineer (OSPE) has been
> engaged to assist with further isolation.
>
>
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>
> Thanks,
>
> Bobin Joseph
>
>
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