[outages] CrownCastle / Lightower issue in NY/NJ area

Mike Castoro mcastoro at AdriannaPapell.com
Tue Oct 9 07:28:09 EDT 2018

Yes, I lost my DIA lines in Midtown NYC and Kearny NJ around the same time.

Mike Castoro
Director of IT
(646) 723-3885
mcastoro at adriannapapell.com

From: Outages <outages-bounces at outages.org> on behalf of Matthew Huff via Outages <outages at outages.org>
Sent: Tuesday, October 9, 2018 7:21:58 AM
To: outages at outages.org
Subject: [outages] CrownCastle / Lightower issue in NY/NJ area

External Email!

Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN).

I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls.

Matthew Huff             | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC       | Phone: 914-460-4039

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