[outages] Azure outage in their South Central region

Sean Hayes sean at engage.pro
Wed Sep 5 00:11:26 EDT 2018


VM finally returned at 23:56 Eastern.

*Sean Hayes*
Network Engineer
Phone: 305-320-0000 X113 <305-320-0000>
Direct: 305-320-0007
Fax: 727-475-6664
Email: sean at engage.pro
Web: www.engage.pro
<http://www.engage.pro/>
1207 N Franklin St Ste 327 Tampa, FL 33602
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On Tue, Sep 4, 2018 at 12:22 PM, Sean Hayes <sean at engage.pro> wrote:

> Also,  "While mitigating the underlying issue, engineers determined that
> another partition-specific issue downstream will require additional
> investigation to fully mitigate. The next update will be provided in 60
> minutes, or as events warrant."
>
>
>
>
> On Tue, Sep 4, 2018 at 10:53 AM, Wyn Bryant via Outages <
> outages at outages.org> wrote:
>
>> Service health status has been updated:
>>
>> https://status.office365.com/
>>
>>
>>
>> Preliminary root cause: A data center issue caused a subset of the Office
>> 365 service to become degraded.
>>
>>
>>
>> *From:* Wyn Bryant
>> *Sent:* Tuesday, September 4, 2018 8:42 AM
>> *To:* 'outages at outages.org' <outages at outages.org>
>> *Subject:* RE: Azure outage in their South Central region
>>
>>
>>
>> 616 reports of “Office 365” problems on downdetector.com around 8:00 AM
>> EDT.
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Wyn
>>
>>
>>
>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Wyn Bryant
>> via Outages
>> *Sent:* Tuesday, September 4, 2018 8:37 AM
>> *To:* outages at outages.org
>> *Subject:* Re: [outages] Azure outage in their South Central region
>>
>>
>>
>> We are experiencing authentication issues with Office 365 tenants.  One
>> tenant reporting an account “doesn’t exist”.
>>
>>
>>
>> Office 365 service health status (https://status.office365.com/) reports
>> no issues, but there seems to be a correlation to Azure.
>>
>>
>>
>> Update 2:
>>
>> One tenant reported invalid password, but was able to authenticate a few
>> minutes later.  Also unable to successfully de-authenticate/log out.
>>
>>
>>
>> Update 3:
>>
>> Office 365 support indicates there was a “momentary” outage but
>> everything should be back up now.
>>
>>
>>
>> -Wyn
>>
>>
>>
>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Warren,
>> David via Outages
>> *Sent:* Tuesday, September 4, 2018 8:22 AM
>> *To:* 'outages at outages.org' <outages at outages.org>
>> *Subject:* [outages] Azure outage in their South Central region
>>
>>
>>
>> Our whole tenet in our south central region is down.  Azure support
>> confirms they are having a site wide problem with this region but do not
>> have any ETR.
>>
>>
>>
>> *David Warren*, Systems Engineer
>>
>> Winstead PC  |  500 Winstead Building  |  2728 N. Harwood Street  |
>> Dallas, Texas 75201
>>
>> 214.745.5778 (Office)  |  214.745.5390 (Fax)  |  dwarren at winstead.com
>> |  www.winstead.com
>>
>>
>>
>>
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>
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