[outages] Sharepoint and Outlook "Throttled"

[David Rubin]

Reported by Microsoft:
EX147785 - Unable to access Outlook or Skype
Status:
Service degradation
User impact:
Users may receive a message indicating they are being throttled when
accessing Outlook or Skype.
Latest message:
Title: Unable to access Outlook or Skype User Impact: Users may receive a
message indicating they are being throttled when accessing Outlook or
Skype. Current status: As part of our follow-up remediation actions
stemming from the issue reported under service incident MO147606, an update
was introduced to the components that manage authentication. We've
determined that this update has resulted in users receiving a message
indicating they are being throttled when attempting to access Outlook and
Skype. We're reverting the update to remediate the problem. Scope of
impact: This issue could potentially affect any of your users
intermittently if they are routed through the affected infrastructure.
Start time: Wednesday, September 5, 2018, at 5:30 PM UTC Preliminary root
cause: A recent update to components that manage authentication requests
has resulted in users receiving a message indicating that they are being
throttled when accessing some Office 365 services. Next update by:
Wednesday, September 5, 2018, at 6:30 PM UTC

On Wed, Sep 5, 2018 at 2:14 PM Stephen P Williams via Outages <
outages at outages.org> wrote:

> I have a report of a location experiencing this as well.
>
>
>
> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Rob Hall via
> Outages
> *Sent:* Wednesday, September 5, 2018 1:58 PM
> *To:* outages at outages.org
> *Subject:* Re: [outages] Sharepoint and Outlook "Throttled"
>
>
>
> We are experiencing this as well.
>
>
>
>
>
> Thanks!
>
> --
>
> Rob Hall, CCNP R&S, CCP-V, CCA-N
>
> I.T. Manager
>
> @Work Personnel
>
> 1040 Tidewater Court
>
> Kingsport, TN 37660
>
> Office: (423)272-7897, x10113
>
> Mobile: (423)312-6003
>
> [image: cisco-certified-ccnp][image: CCP-V]
>
>
>
>
>
>
>
> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Nathan C via
> Outages
> *Sent:* Wednesday, September 5, 2018 1:55 PM
> *To:* IBoyd at avamere.com
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Sharepoint and Outlook "Throttled"
>
>
>
> Being reported on Reddit:
>
>
>
>
> https://www.reddit.com/r/sysadmin/comments/9d8ut2/throttled_message_in_outlook/
>
>
>
> Haven't seen it myself yet but only a matter of time.
>
>
>
> On Wed, Sep 5, 2018 at 1:49 PM Boyd, Ian via Outages <outages at outages.org>
> wrote:
>
> Hi Ladies and Gents of Outages
>
>
>
> We have been experiencing an issue with an outlook pop-up that says
> “throttled”
>
>
>
> Our troubleshooting is pointing towards this being a Microsoft issue.
>
>
>
> SO heads up and does anyone else have more info?
>
>
>
> Thanks,
>
>
>
> Ian Boyd
>
>
>
> Network Engineer
>
> *Avamere Family of Companies *
>
> Single Number Reach: 971-224-2817
>
> Fax: (503) 570-3315
>
> IBoyd at avamere.com
>
> Having Issues? Please visit: servicedesk.avamere.com
>
>
>
>
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-- 
David Rubin
Cubex Group
223 Wall Street - PMB  #267
Huntington, NY 11743
646.221.3283

*If you have a support-related issue, please email to
support at cubexgroup.com <support at cubexgroup.com>.*

*OOO Sep 10th & Sep 19th*
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