[outages] CenturyLink Internet Outage in Iowa, possibly Nationally?

Jeffrey Ollie jeff at ocjtech.us
Fri Aug 23 13:52:50 EDT 2019


*** CASCADED EXTERNAL NOTES 23-Aug-2019 17:23:30 GMT From CASE: 16976512 -
Event
The Transport NOC has advised that Field Operations continue to work to
isolate the fiber damage.  Additional light level testing was performed
along the span, and Field Operations have advised the damage is suspected
to be located 125 feet from the latest testing location.

08/23/2019 16:37:04 GMT -
*** CASCADED EXTERNAL NOTES 23-Aug-2019 16:34:24 GMT From CASE: 16976512 -
Event
Field Operations is working to traverse the fiber span in an effort to
identify the fiber damage.  It has been advised that there are multiple
areas of construction being performed along the span and Field Operations
are actively investigating those areas.

On Fri, Aug 23, 2019 at 10:56 AM Jeffrey Ollie <jeff at ocjtech.us> wrote:

> *** CASCADED EXTERNAL NOTES 23-Aug-2019 15:50:26 GMT From CASE: 16976512 -
> Event
> The Transport NOC have dispatched Field Operations to two sites in Des
> Moines, IA and have taken light level readings indicating a suspected fiber
> issue is present.  Construction efforts in the area have been identified in
> the area, and Field Operations are dispatching to that area to further
> isolate the suspected damage.
>
> On Fri, Aug 23, 2019 at 10:39 AM Jeffrey Ollie <jeff at ocjtech.us> wrote:
>
>> I finally made it through the queue and was told that there's a possible
>> fiber cut in the Altoona, Iowa area.
>>
>> 08/23/2019 15:30:46 GMT - The IP NOC is investigating an issue that is
>> causing multiple routers to be isolated in Des Moines, IA that is impacting
>> IP services.  Field Operations are on site and have advised that there is
>> power to the site and no immediate issues observed with the equipment.  The
>> Transport NOC is being engaged to investigate the transport portion of the
>> network.
>>
>> 08/23/2019 15:18:36 GMT - On August 23, 2019 at 15:04 GMT, CenturyLink
>> identified a service impact in Des Moines, IA. The NOC is engaged and
>> investigating in order to isolate the cause. Please be advised that updates
>> for this event will be relayed at a minimum of hourly unless otherwise
>> noted. The information conveyed hereafter is associated to live
>> troubleshooting efforts and details may evolve as the discovery process
>> evolves through to service resolution, ticket closure, or post incident
>> review.
>>
>> On Fri, Aug 23, 2019 at 10:31 AM Joelle Maslak <jmaslak at antelope.net>
>> wrote:
>>
>>> Not national.  3356 and 209 are up in Denver.
>>>
>>> On Fri, Aug 23, 2019 at 9:27 AM Jeffrey Ollie via Outages <
>>> outages at outages.org> wrote:
>>>
>>>> Our CenturyLink services here in Iowa are down. Ethernet carriers are
>>>> up, BGP sessions are up but we're not getting any BGP routes except 150 odd
>>>> internal CenturyLink routes. Been waiting on hold with CL support for a
>>>> while. Is anyone else seeing the same issue?
>>>>
>>>> --
>>>> Jeff Ollie
>>>> The majestik møøse is one of the mäni interesting furry animals in
>>>> Sweden.
>>>> _______________________________________________
>>>> Outages mailing list
>>>> Outages at outages.org
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>>>>
>>>
>>
>> --
>> Jeff Ollie
>> The majestik møøse is one of the mäni interesting furry animals in Sweden.
>>
>
>
> --
> Jeff Ollie
> The majestik møøse is one of the mäni interesting furry animals in Sweden.
>


-- 
Jeff Ollie
The majestik møøse is one of the mäni interesting furry animals in Sweden.
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