[outages] CenturyLink Internet Outage in Iowa, possibly Nationally?

[Jeffrey Ollie]

*** CASCADED EXTERNAL NOTES 23-Aug-2019 18:09:40 GMT From CASE: 16976512 -
Event
Field Operations on site have identified that equipment laying rock in the
area had damaged multiple cables.  Efforts to identify the extent of the
damage and formulate a repair plan are ongoing.

While efforts to identify the fiber damage were ongoing, services were
migrated to a diverse fiber path to restore all services.  At this time all
services have been restored but are currently in a Loss of Redundancy state
while the fiber repairs remain ongoing.  The Transport and IP NOC will
continue to monitor services while the fiber repairs remain ongoing to
ensure stability.  A final notification will be provided momentarily.

On Fri, Aug 23, 2019 at 12:52 PM Jeffrey Ollie <jeff at ocjtech.us> wrote:

> *** CASCADED EXTERNAL NOTES 23-Aug-2019 17:23:30 GMT From CASE: 16976512 -
> Event
> The Transport NOC has advised that Field Operations continue to work to
> isolate the fiber damage.  Additional light level testing was performed
> along the span, and Field Operations have advised the damage is suspected
> to be located 125 feet from the latest testing location.
>
> 08/23/2019 16:37:04 GMT -
> *** CASCADED EXTERNAL NOTES 23-Aug-2019 16:34:24 GMT From CASE: 16976512 -
> Event
> Field Operations is working to traverse the fiber span in an effort to
> identify the fiber damage.  It has been advised that there are multiple
> areas of construction being performed along the span and Field Operations
> are actively investigating those areas.
>
> On Fri, Aug 23, 2019 at 10:56 AM Jeffrey Ollie <jeff at ocjtech.us> wrote:
>
>> *** CASCADED EXTERNAL NOTES 23-Aug-2019 15:50:26 GMT From CASE: 16976512
>> - Event
>> The Transport NOC have dispatched Field Operations to two sites in Des
>> Moines, IA and have taken light level readings indicating a suspected fiber
>> issue is present.  Construction efforts in the area have been identified in
>> the area, and Field Operations are dispatching to that area to further
>> isolate the suspected damage.
>>
>> On Fri, Aug 23, 2019 at 10:39 AM Jeffrey Ollie <jeff at ocjtech.us> wrote:
>>
>>> I finally made it through the queue and was told that there's a possible
>>> fiber cut in the Altoona, Iowa area.
>>>
>>> 08/23/2019 15:30:46 GMT - The IP NOC is investigating an issue that is
>>> causing multiple routers to be isolated in Des Moines, IA that is impacting
>>> IP services.  Field Operations are on site and have advised that there is
>>> power to the site and no immediate issues observed with the equipment.  The
>>> Transport NOC is being engaged to investigate the transport portion of the
>>> network.
>>>
>>> 08/23/2019 15:18:36 GMT - On August 23, 2019 at 15:04 GMT, CenturyLink
>>> identified a service impact in Des Moines, IA. The NOC is engaged and
>>> investigating in order to isolate the cause. Please be advised that updates
>>> for this event will be relayed at a minimum of hourly unless otherwise
>>> noted. The information conveyed hereafter is associated to live
>>> troubleshooting efforts and details may evolve as the discovery process
>>> evolves through to service resolution, ticket closure, or post incident
>>> review.
>>>
>>> On Fri, Aug 23, 2019 at 10:31 AM Joelle Maslak <jmaslak at antelope.net>
>>> wrote:
>>>
>>>> Not national.  3356 and 209 are up in Denver.
>>>>
>>>> On Fri, Aug 23, 2019 at 9:27 AM Jeffrey Ollie via Outages <
>>>> outages at outages.org> wrote:
>>>>
>>>>> Our CenturyLink services here in Iowa are down. Ethernet carriers are
>>>>> up, BGP sessions are up but we're not getting any BGP routes except 150 odd
>>>>> internal CenturyLink routes. Been waiting on hold with CL support for a
>>>>> while. Is anyone else seeing the same issue?
>>>>>
>>>>> --
>>>>> Jeff Ollie
>>>>> The majestik møøse is one of the mäni interesting furry animals in
>>>>> Sweden.
>>>>> _______________________________________________
>>>>> Outages mailing list
>>>>> Outages at outages.org
>>>>> https://puck.nether.net/mailman/listinfo/outages
>>>>>
>>>>
>>>
>>> --
>>> Jeff Ollie
>>> The majestik møøse is one of the mäni interesting furry animals in
>>> Sweden.
>>>
>>
>>
>> --
>> Jeff Ollie
>> The majestik møøse is one of the mäni interesting furry animals in Sweden.
>>
>
>
> --
> Jeff Ollie
> The majestik møøse is one of the mäni interesting furry animals in Sweden.
>


-- 
Jeff Ollie
The majestik møøse is one of the mäni interesting furry animals in Sweden.
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