[outages] Spectrum issues nationwide?

[Mike Bolitho]

>
> The only extensive logging I have immediately at hand is a 1/sec ping log
> from here to google's dns (8.8.8.8)


Just as an FYI for anyone who doesn't know, please don't do this. 8.8.8.8
is not a polling server. They throttle and outright filter ICMP to that
address depending on the location and current traffic load. You will get a
lot of false negatives. Don't use Google for monitoring or any sort of
IPSLA.

- Mike Bolitho


On Thu, Dec 19, 2019 at 11:32 AM Scott Bragg via Outages <
outages at outages.org> wrote:

> I've been having issues out of my office here in Atlanta since about
> 7:30pm last night.  Intermittent dropouts and ping times to various
> locations ranging from mid hundreds to mid to high tens of thousands
> followed by 5 to 30 minutes of complete dark.   It cleared up from 3am
> until about 8:30am EST and was flaky again until around 11:30am.  It's been
> mostly solid since.   I have an engineer from Spectrum on site at the
> moment looking over the local equipment and lines.  I'll post more after
> he's finished and I've picked his brain a bit about any potential larger
> issues.
>
> The only extensive logging I have immediately at hand is a 1/sec ping log
> from here to google's dns (8.8.8.8), but any site, anywhere I tested, no
> matter the peer, was getting the same kind of times.
>
> Scott
>
>
> On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages <
> outages at outages.org> wrote:
>
>> A Consultant client of ours in Southern California just sent a note
>> indicating that  several clients having issues with Spectrum internet
>> service at their office. Specifics include that the service is going up and
>> down several times an hour.
>>
>> Sincerely,
>>
>> William Kern
>>
>> PixelGate Networks
>> On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote:
>>
>> SE TN checking in-- no reported issues, and we have ~60 clients with
>> Spectrum coax/fiber.
>>
>> Brian Ladd
>>
>>
>>
>>
>> On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages <
>> outages at outages.org> wrote:
>>
>>> We are having a speed issue with a customer transport circuit in NW US
>>> and also are unable to call their support line (keep getting disconnected),
>>> anyone else having issues with them?
>>>
>>>
>>> Erich Kaiser
>>> North Central Tower
>>> erich at northcentraltower.com
>>> Office: 815-570-3101
>>>
>>>
>>>
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>>
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