[outages] Spectrum issues nationwide?

jrk1231-outml at nym.hush.com jrk1231-outml at nym.hush.com
Thu Dec 19 13:49:51 EST 2019


Need somewhere to ping?
scanme.insecure.org
Is set up to be a scanning and pinging target. It's run by the nmap
folks.
Just a heads-up!

On 12/19/2019 at 1:37 PM, "Mike Bolitho via Outages"  wrote:The only
extensive logging I have immediately at hand is a 1/sec ping log from
here to google's dns (8.8.8.8)  
Just as an FYI for anyone who doesn't know, please don't do this.
8.8.8.8 is not a polling server. They throttle and outright filter
ICMP to that address depending on the location and current traffic
load. You will get a lot of false negatives. Don't use Google for
monitoring or any sort of IPSLA.
- Mike Bolitho

On Thu, Dec 19, 2019 at 11:32 AM Scott Bragg via Outages  wrote:
I've been having issues out of my office here in Atlanta since about
7:30pm last night.  Intermittent dropouts and ping times to various
locations ranging from mid hundreds to mid to high tens of thousands
followed by 5 to 30 minutes of complete dark.   It cleared up from 3am
until about 8:30am EST and was flaky again until around 11:30am.  It's
been mostly solid since.   I have an engineer from Spectrum on site at
the moment looking over the local equipment and lines.  I'll post more
after he's finished and I've picked his brain a bit about any
potential larger issues. 

The only extensive logging I have immediately at hand is a 1/sec ping
log from here to google's dns (8.8.8.8), but any site, anywhere I
tested, no matter the peer, was getting the same kind of times.  

Scott

On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages  wrote:
	A Consultant client of ours in Southern California just sent a      
note indicating that  several clients having issues with Spectrum     
 internet service at their office. Specifics include that the      
service is going up and down several times an hour.
	Sincerely,     

	William Kern     

	PixelGate Networks
          On 12/19/2019 10:20 AM, Brian Ladd via       Outages wrote:
                        SE TN checking in-- no reported issues, and we
have         ~60 clients with Spectrum coax/fiber.
                              Brian Ladd
                On Thu, Dec 19, 2019 at 1:16           PM Erich Kaiser
via Outages            wrote:
                             We are having a speed issue with a
customer             transport circuit in NW US and also are unable to
call their             support line (keep getting disconnected),
anyone else having             issues with them?             
                                                                      
                                                                      
                                                                 Erich
Kaiser
                                                                      
                        North Central Tower                           
     erich at northcentraltower.com                                
Office: 815-570-3101                                 
                                                                      
                                                                      
                                                                      
                                                             
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