[outages] Fwd: [AusNOG] Vocus decided to Not?

[Bill Woodcock]

More detail emerging.  
    
                -Bill


Begin forwarded message:

> From: Brent Paddon <brent.paddon at gmail.com>
> Date: June 3, 2019 at 10:27:25 GMT+2
> To: Tony Miles <tmiles42 at gmail.com>
> Cc: "<,ausnog at lists.ausnog.net>," <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Vocus decided to Not?
> 
> From the scant info I have, as it relates to the 5GN owned facility only...Lvl 15...
> 
> Apparently power in local area went out (we know of at least one building in the local area that also lost power at same time).
> 
> Seems [some?] UPS's did not hold load, but generators started.  Hence power came back (running on Generator).  Then when mains was available again, the generators stopped and load was transferred back to mains, but of course UPS's not working meant a second outage.
> 
> It would be nice if someone from 5GN would make an official statement about the issue.
> 
> Brent
> 
>> On Mon, Jun 3, 2019 at 5:47 PM Tony Miles <tmiles42 at gmail.com> wrote:
>> Does anyone have any more details on what actually happened ? Very hard to get through to anyone right now.
>> 
>> Thanks.
>> 
>> 
>> On 3 Jun 2019 16:18, "Michael J. Carmody" <michael at opusv.com.au> wrote:
>> ….and hard down again.
>> 
>>  
>> 
>> I guess I had nothing better to do given the rain anyway…
>> 
>>  
>> 
>> -M
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Matt Perkins
>> Sent: Monday, 3 June 2019 3:58 PM
>> To: Bradley Amm <brad at bradleyamm.com>; ausnog at lists.ausnog.net
>> Subject: Re: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Not sure what happened up on Level 9 but Level 3 (Podium) where we are seemed fine. I guess megaport is up on 9 as we saw a lot of the bouncing around for a while.
>> 
>>  
>> 
>> Matt
>> 
>>  
>> 
>> On 3/6/19 3:56 pm, Bradley Amm wrote:
>> 
>> Isn't 530 collins Vocus 100% uptime facility
>> 
>> Get Outlook for Android
>> 
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Matt Perkins <matt at spectrum.com.au>
>> Sent: Monday, June 3, 2019 1:41:42 PM
>> To: ausnog at lists.ausnog.net
>> Subject: Re: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Oddly Not all of it .
>> 
>>  
>> 
>> edge-530collins-2 uptime is 1 year, 35 weeks, 5 days, 16 hours, 19 minutes
>> 
>>  
>> 
>> On 3/6/19 3:36 pm, Brent Paddon wrote:
>> 
>> MelbDC (530 Collins) lost power ... 
>> 
>>  
>> 
>> On Mon, Jun 3, 2019 at 3:34 PM Nathan Brookfield <Nathan.Brookfield at simtronic.com.au> wrote:
>> 
>> Hi Michael,
>> 
>>  
>> 
>> We’ve seen services from multiple providers drop which is unusual, the noticeable one was losing a Megaport Router server and some VXC’s as well so not sure how this can be Vocus related but you never know.
>> 
>>  
>> 
>> Kindest Regards,
>> 
>> Nathan Brookfield (VK2NAB)
>> 
>>  
>> 
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Michael J. Carmody
>> Sent: Monday, June 3, 2019 3:31 PM
>> To: ausnog at lists.ausnog.net
>> Subject: [AusNOG] Vocus decided to Not?
>> 
>>  
>> 
>> Saw a ~20minute outage across pretty much all of Vocus routing. Definitely affected access to Amcom Voice and customers in Melbourne on their VIE product.
>> 
>>  
>> 
>> Anyone else see anything? Their support line background noise sounds like a war zone, and we just got added to a ticket for “Major Incident”
>> 
>>  
>> 
>>  
>> 
>> Kind Regards,
>> 
>> Michael Carmody
>> CEO
>> 
>> 
>> www.opusv.com.au | michael at opusv.com.au
>> 
>> 6/11 Evans Street, Burwood, Vic 3125
>> 
>> Mob: 0417 576 476
>> 
>> Tel: 03 9029 0431 
>> Fax: 03 9015 6438
>> 
>> This communication may contain confidential or copyright information of OpusV Technology Group  (ABN 94 720 363 601). If you are not an intended recipient, you must not keep, forward, copy, use, save or rely on this communication, and any such action is unauthorised and prohibited. If you have received this communication in error, please reply to this email to notify the sender of its incorrect delivery, and then delete both it and your reply.
>> 
>>  
>> 
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>> 
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>> 
>> -- 
>> /* Matt Perkins 
>>         Direct 1300 137 379        Spectrum Networks Ptd. Ltd. 
>>         Office 1300 133 299        matt at spectrum.com.au 
>>                                    Level 6, 350 George Street Sydney 2000
>>         Spectrum Networks is a member of the Communications Alliance & TIO  
>> */
>>  
>> 
>> -- 
>> /* Matt Perkins 
>>         Direct 1300 137 379        Spectrum Networks Ptd. Ltd. 
>>         Office 1300 133 299        matt at spectrum.com.au 
>>                                    Level 6, 350 George Street Sydney 2000
>>         Spectrum Networks is a member of the Communications Alliance & TIO  
>> */
>> 
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